Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default £15k Mercantile Court Consent Order

    I know someone who has been fighting a case with Natwesticon / Cobbetts for some time on behalf of someone he mentors in business. It came to the crunch on Tuesday in the Mercantile Court in London where Cobbetts turned up mob-handed which included someone from Natwest and, seeing that all parties were present, a deal was struck. The claim totalled around £21k which was made up of charges, interesticon, CI and professional fees (charges from memory were in the region of £7-10k).
    The judge has written a "Consent Order" and I have a copy of it (hand-written by the judge).
    Would the information contained in this document hold any weight in future claims against NW / Cobbetts? They have basically settled at all charges + CCA @ 8% + professional fees. The CI was discussed and the judge seemed to think that he would find something in NW's T&C's that allowed them to charge it so it was not argued (I still think it is worth arguing on the principle of mutuality and reciprocity and on the basis that the UTCCR would override any contractual clause that was unfair towards the consumer ie. if the bank can charge for unauthorised borrowing why can't the client do the same...)
    Whilst I am sure this by no means sets any kind of precedent it is a fairly healthy victory all the same. Could it be used / quoted in future cases?


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    Default Re: £15k Mercantile Court Consent Order

    Not if they settled "amicably", no, except as in yet another example that they don't want a precedent set pretty much at all costs. The "uneconomical to go to court" excuse wears a bit thin...

    Apologies to people who I was in the process of helping, I may be gone some time.

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    Default Re: £15k Mercantile Court Consent Order

    Quote Originally Posted by Will Scarlet View Post
    I still think it is worth arguing on the principle of mutuality and reciprocity and on the basis that the UTCCR would override any contractual clause that was unfair towards the consumer ie. if the bank can charge for unauthorised borrowing why can't the client do the same...)
    I don't agree and this order makes my belief stronger. Just my opinion.

    Fed up with bank charges?
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    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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    Default Re: £15k Mercantile Court Consent Order

    Caro - thanks for your comments. In some ways I agree with you, I've always seen CI as pushing the boat out a bit but as my mother always told me, "If you don't ask, you don't get". In this particular case the claimant was happy to settle and did not want to push any more, at the end of the day £15k isn't a bad result. What I have noticed is that in smaller value cases, say sub-£1500, CI is being paid without question. I know of 5 cases with a certain bank last week, 4 of which were sub £1500 and paid out in full including CI and 1 which was over £1500 where they offered and paid 8% CCA as a compromise and said they would get a stay of judgement and argue the CI. The most important thing is that people are winning, whether it's 8% or CI it's still happy days all round!


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    Default Re: £15k Mercantile Court Consent Order

    I agree with your Mum about not getting if you don’t ask, but I also think two wrongs don’t make a right. How can we justify saying the bank are being unreasonable charging ridiculous rates of interesticon and then turn request they pay it too.

    We can get back the interest they charge on our unlawful charges, even if we don’t go to court, and there are precious few places you will get an 8% return on an investment. Don’t get me wrong, if I thought there was a basis in law for claiming CI, I would go for it, and if offered it, I’d accept. I’m not an idiot (allegedly).

    An interesting point about smaller claims getting CI more readily, but in my opinion it would be foolhardy to reject a settlement for charges plus 8% and going to court for the CI on larger claims.

    The most important thing is that people are winning, whether it's 8% or CI it's still happy days all round!
    I couldn’t agree more.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE