Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just started on Barclaycard and it's going exactly as I expected.
S.A.R sent 05.03.07, with £10 fee.
Received statements today as far back as March 2004.Mr Paul Dickinson of Customer Services states the rest are on Microfiche,they don't believe they are covered my the D.P.A, but will supply them as a "gesture of goodwill". Barclaycard have made this clear to the Data Protection Regulator,The Informaytion Commissioner.He also says that all requests are being dealt with in the order they are received and it may take up to 6 weeks.
So he can have this and get on with it.
Barclaycard Account Number: **** ***** ***** ****
Dear Mr Dickinson,
Thank you for your communication of 26th March 2007 , enclosing statements from June 2004 until present. You state that statements prior to this are kept on Microfiche, which may take up to six weeks to process. You also state that you do not believe that these Microfiche records come within the scope of the Data Protection Act, but you are happy to provide them as a gesture of goodwill.
I consider this to be a prime example of delaying tactics employed by your company , as eminently displayed on The Consumer Action Group website. The evidence is there to see, in all your repetitive actions.
I also note with interest your comments regarding the processing of applications in the order in which they are received. Quite frankly, in a well structured organisation I would not expect anything different.
Once again I request a fully comprehensive list of all the default charges/over limit fees back to March 2001 . You have 40 days from 6th March 2007 to provide this information and you have been supplied with the appropriate £10.00p fee in the form of postal order No ******************
You have until 16th April 2007 to comply with my request. I will then seek remedy from the Information Commissioner.
Sincerely,
Glenny boy
Funny how they never listen. This is going to be good sport.
Glennyboy
It's mine and I want it back!!!!!!
Egg * Settled in full*
Morgan Stanley* Settled in full*
M.B.N.A *settled in full*
Abbey-Goodwill gesture-to court
Barclaycard-goodwill gesture-to court
Goldfish-s.a.r sent-completely ignored
Glennyboy v Barclaycard
". Barclaycard have made this clear to the Data Protection Regulator,The Informaytion Commissioner.He also says that all requests are being dealt with in the order they are received and it may take up to 6 weeks.
your comments regarding the processing of applications in the order in which they are received. Quite frankly, in a well structured organisation I would not expect anything different.
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