Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default What do you think of this?

    I received a call today from BOSicon Customer relations or whatever in response to my preliminary letter. They stated that I had agreed to them in my T&C's but offered me the full refund anyway. However, they said they will only refund my charges if I sign something to say I can't claim back charges again. (Can't remember what it is but they are sending me it) I'm guessing I could be screwing myself over for any potential future charges by signing it and but is it legal and will they really be able to use it in future to stop my claiming any more charges?

    I'm tempted to just sign it and get my charges back as i've only had 2 in 2 years as i'm pretty careful with my spending but of course things could change and I could be shooting myself in the foot by signing!!


  2. #2
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    Default Re: What do you think of this?

    do not signicon. You'll get your money. There are lots of tactics the banks use. Read around the forums and you'll see.

    Good luck.


  3. #3
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    Default Re: What do you think of this?

    My understanding is that a clause in a contract is not legally binding if it takes away an overriding legal right. In the case that they levyicon an unlawful charge they could not stop you from challenging it.

    Alan, Derby, UK.



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    Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

    DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

    Advice given is purely my opinion, and is not based on any legal training.

  4. #4
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    Default Re: What do you think of this?

    Vampiress - Yeah I have read that it's a tactic they use but as the amount is for so little (£60) I don't want to have to end up taking as far as court as it wouldn't be worth it. I guess i'm at the deal or no deal stage. lol

    alanfromderby - That's good to hear. So in the case that I was to inccur charges in the future what I signed would be worthless and i could push them all the way to court to claim it.


  5. #5
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    Default Re: What do you think of this?

    You could....but be prepared that they may well give you 30 days notice of account closure if you do!

    Alan, Derby, UK.



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    Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

    DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

    Advice given is purely my opinion, and is not based on any legal training.

  6. #6
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    Default Re: What do you think of this?

    I'm sure I could deal with that if it happened. Thanks


  7. #7
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    Default Re: What do you think of this?

    I'm not so sure that signing the agreement is worthless. You will have made a specific agreement unlike the usual T's and C's you agree with the bank, and I would think it may be enforceable.



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