Thread: Can Some One Help?

Hi
Iv Received A Refund Of Half Of What I Want Back.iv Sent A Letter Saying I Would Only Accept This As Part Payment. Barclaycard Have Sent Me Another Letter ....

Dear ........
I Note That You Are Dissatisfied With Our Offer Of .... However Our Position Remains That We Believe It Is Fair When Customers Break The Terms Of Their Agreementwith Us, We Recover The Costa. Therefore.i Am Not Prepared To Consider Your Request For Any Further Refund.
As Previously Advised When Your Barclaycard Account Was Opened , You Signed And Agreed To Our terms and conditions And This Included Details Of Our Charges. The . The Information Provided At Application Stage Clearly Explains Our Obligations To Our Customers, As Well As Their Obligations To Us..........blah Blah Blah

Can Someone Advise Me What I Need To Do Next?

Raise a claim against them in court using a N1 form or by going to https://www.moneyclaim.gov.uk

They've had their chance.

thanx for the advice..
its not a huge amount of money 156 pounds...do you think i should still take them to court? im quite happy to do it..if i get the money

Definitely.. It'll probably cost you about £30 as my claim for about £130 against skycard was.

You'll def get the money too

Good luck!