Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Help, I dont understand!!!

    I received my bank statements this weekend & have put my charges into the simple excel spreadsheet which calculates 8% interesticon. Am I right in thinking that I cannot claim this interest unless the case goes to court? Please can someone explain to me in simple terms what interest I can claim & whether it is worth claiming, my total amount of charges is £2717. I don't want the case to go to court & lose because I don't know what I am talking about!
    Any advice would be greatly appreciated, thanks, Lisa x


  2. #2
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    Default Re: Help, I dont understand!!!

    Also what would be considered an excessive charge? The smallest amount I have been charged is £15 & the largest £90. Can I claim the £15 charges?


  3. #3
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    Wink Re: Help, I dont understand!!!

    my understanding on the charges is that you don't claim for the account charge, which is £15 at the mo I think for Royalties Gold/Prem but anything over that amount. On mine I had mostly £43 ie £15 plus £28 unauth o/d fee.
    Hope that helps.


  4. #4
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    Default Re: Help, I dont understand!!!

    Thanks for your reply. The £15 charge is after I have duducted the royalties fee. Does your statement tell you exactly what the charge is for? Or does it look something like this-
    CHG 07FEB TO A/C ********
    Would this be an overdrafticon charge?
    I'm assuming the REFERRAL CHARGE is for bounced cheques & direct debits etc?


  5. #5
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    Default Re: Help, I dont understand!!!

    A Royalties Gold account cost £12, so if you are being charged £15 is is not a Royalties fee.

    Here are the charges that RBSicon made to my account - all of which you may claim back.

    CHG unpaid item(s) CHQ £38.00
    CHG card misuse £35.00
    CHG unpaid item(s) DD £38.00
    CHG to A/C ******** £28.00 (this is monthly, in addition to other charges)

    You may also claim the REFERRAL CHARGE in full.

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  6. #6
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    Default Re: Help, I dont understand!!!

    Thanks for your help, I have the standard royalties acc which is £6


  7. #7
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    Default

    I've finished my preliminary letter & the spreadsheet & I've deleted the 8% interesticon column. Is it ok to send to the manager of my local branch?


  8. #8
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    Default Re: Help, I dont understand!!!

    Your bank manager will only have to forward it so why not send it here?

    Royal Bank of Scotlandicon
    Litigation
    1 Princess Street
    LONDON
    EC2R 8PB

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  9. #9
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    Default Re: Help, I dont understand!!!

    Hi there I would send it recorded delivery (£1) to the bank address in Edinburgh, see bank contacts.

    05/03/07 S.A.R - (Subject Access Request) handed in at branch
    Found missing statements at home !!!!
    08/03/07 Prelim+ schedule posted rec del
    22/03/07 No reply to prelim LBA posted rec del
    05/04/07 14 days and no reply to LBA, sent e-mail
    27/04/07 Offered FULL SETTLEMENT £3375
    03/05/07 Cash in bank account

  10. #10
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    Default Re: Help, I dont understand!!!

    whoops, i've sent it to my local branch, but I have sent it recorded. Do they have 14 days to reply from when they receive the letter or from the date on the letter?
    I will keep you posted on what happens, thanks for your help


  11. #11
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    Default Re: Help, I dont understand!!!

    Quote Originally Posted by hagenuk View Post
    A Royalties Gold account cost £12, so if you are being charged £15 is is not a Royalties fee.
    The Royalites Premier account costs £15, so a £15 charge could be a Royalties fee - not in lisa's case albeit, but just so you know.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  12. #12
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    Default Re: Help, I dont understand!!!

    Thanks for that info T4FF

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  13. #13
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    Default Re: Help, I dont understand!!!

    The prelim letter was received on 27th March so their 14 days would be up on 10th April. I was just wondering if I need to allow for bank holidaysicon over easter or if I haven't heard anything by 10th April do I go ahead & send the lbaicon letter?


  14. #14
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    Default Re: Help, I dont understand!!!

    I haven't heard from the bank so I am thinking of sending them another letter saying that because they have not responded to my earlier letter, I now intend to claim for the interesticon too. I believe the interest would be 18.25%. Does anyone know where I can find a spreadsheet that calculates this interest?
    Am I being greedy? Should I just carry on with my original claim & send the lbaicon. Has anybody else claimed for the interest & won the full amount back?


  15. #15
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    Default Re: Help, I dont understand!!!

    Lisa,

    You shouldn't expect a response from them, the don't HAVE to response and in any case, I know from reading around the RBSicon forum that they are suffering a heavy backlog right now. Couple this with the bank holidayicon, I'm not surprised you haven't heard from them.

    You were right in post13 - next is to carry on to your lbaicon. You should get a response to that though!! That said, it has been reported that LBAs are being caught up in the backlog too.

    Personally, I wouldn't amend my claimicon as a retaliatory action - I don't think your reason for doing so is fair.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  16. #16
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    Default Re: Help, I dont understand!!!

    Thanks T4ff for replying to my post. I will send the lbaicon tomorrow, if there is a backlog should I allow longer than the 7 days?


  17. #17
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    Default Re: Help, I dont understand!!!

    well the lbaicon on this site has a deadline of 14 days not 7. No, don't allow them extra time just be aware of it at this stage. You can make a decision on what you want to do once the 14 days are up...

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!


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