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Please post in the appropriate forum.

If you are considering recovering money from a specific bank or if you have already started or already done so, please start a thread in the appropriate forum for that bank.

It is time consuming for moderators to have to move entire threads and confusing for other users to find them again when they have been moved.

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Please read the FAQs and as much of the forum material as you can before you begin asking questions.

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There are a few things which are a must for you to do:

• Read the faqs https://www.consumeractiongroup.co.uk/forum/68-faqs/

• Print them out for future reference, believe me you will need them.

• Start a thread in the relevant bank forum. You will find the banks sections by following this link https://www.consumeractiongroup.co.uk/forum/3-bank-and-finance-subforums/

• Read the threads in your banks forum, this will give you an ideal insight into what you are taking on.

A few things to remember:

• This is your money, it took years for the banks to collect it, so don’t be disheartened to find it takes more than a few weeks to get it back!

• Ask any questions you feel you need, but please remember someone may have already asked the question, so try searching for the answer first.

• Its your money, your responsibility, your job to get it refunded. We are here to support, guide and assist.

• If you are approached by anyone offering to do this for a fee, tell them NO and report them to admin / mod. You can do it, we all had to start somewhere and have been successful. You don’t need to lose up to half your money getting it back and you don’t need to have a degree in law!!

A few things you might want to consider:

• This site is run by good people who offer their time and advice freely, however it costs them money to run it.

• You are a newbie, and as you are reading this, chances are another newbie is signing up. So give a little back and support others when you feel ready to. You can do this by keeping your thread updated so others can read, and maybe offering advice to those who are at the stage you have already completed

• If you would like to donate to the site once you have been successful, then it would be extremely appreciated, especially by those who we haven’t helped yet….because by donating you are helping to keep the site free.

• Use our links to go to other sites; we currently have links to amazon, u-switch and a general search engine. This really helps.