Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: account closure

  1. #1
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    diggergirl Novitiate

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    Default account closure

    Hi, well good news I got my bank charges (£1047) plus interesticon and court fees back from A & L, along with a letter telling me they are closing the account. Bit of a problem as I didnt set up a parachute accounticon!! Have been a loyal customer for years and have mortgageicon with them so am pretty hacked off at their attitude to refunding MY money.

    Intend to complain to the omsbudman but gether I have to write to A & L first. Is there any sort of template letter anywhere I can use? Want to make sure I say the right thing.

    Thanks for the help!!


  2. #2
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    thesergeant Novitiate thesergeant's Avatar

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    Default Re: account closure

    Digger,

    Not sure if there are any templates out there. Basically you need to write a letter of complaint at the retaliatory action, pointing out that you wish them to reconsider, ask them to write with a final decision on the matter. Once you have the letter with the magic words "final decision" you can refer the matter to the Ombudsmanicon.

    Good luck, keep us posted on how you get on with this :grin:

    There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.
    Read through the FAQ Section.... Use these links :grin:

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE