Ive just recieved my bank statements they took 2wks..im quiet shocked ive total it all up and it comes to £3640.55 in charges and £522.01 in intrest making a total of £4162.56so now ive printed letter number 2 out do i make the claim for the full amount with the intrest or just the charges?? do i also send the letter to the freepost head office again or to my local branch?
many thanks


so now ive printed letter number 2 out do i make the claim for the full amount with the intrest or just the charges?? do i also send the letter to the freepost head office again or to my local branch?
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im getting scared now
any advice you peeps can offer me for the next stage im just filling in the money claim forms ready 