Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
As a member of bank staff (though hopefully not for much longer!! hee hee!), I would be interested to know what customers would like to happen when they exceed their overdraft, bounce a cheque or anything else naughty?
For instance, when there are insufficient funds to honour a cheque, would you prefer the cheque returned without charge, or to be paid to save embarrasment but incurring a penalty?
If banks were to scrap penalties altogether, would you be prepared to pay a small service fee if the bank had to phone to advise that you were about to go overdrawn?
Any idea's (Polite ones please - no telling me where to stick the charges!! )
I ask out of general interest of customer perception. Having worked in the bank for 4 years and listened to peoples demands, I would like to know what alternatives are suggested. And, may I ask, what is your opinion?
I think people have had this discussion before but i still do not agree with simply passing someone off because of their intial first post. I would think interest on the amount overdrawn if it was being paid or a charge of roughly £2.00 or a sliding scale depending on how much the amount being returned is.
Any Suggestions???
, bounce a cheque or anything else naughty?
)
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