Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    dour1830 Novitiate

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    Cool Fat Controller v RBOS

    I want to reclaim charges paid on my current account but am worried because my mortgageicon is also with RBOS and i would like to borrow money later in the year for work on the house.

    Has anyone got experience of RBOS retaliating after a successful claim?


  2. #2
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    jowhit Novitiate

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    Default Re: Fat Controller v RBOS

    Hi Dour, I'm pretty sure that the mortgageicon account is completely different and they can't influence/touch it, but I'm sure somebody with more experience will clarify.


  3. #3
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    Default Re: Fat Controller v RBOS

    totally different account. i had current account with rbos and a loan with them. claimed back charges from current account, didn't effect my loan with them even though it was in arrears with them at the time.

    rbos prem letter sent 25th aug 06
    give me 10 more days letter received 2nd sept 06
    lba sent 7th sept 06
    settled in full 7/10/2006

  4. #4
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    Default Re: Fat Controller v RBOS

    Thanks for the replies.

    I was hoping that would be the case. I can now set about getting some money back from RBOS.

    FC


  5. #5
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    Cool Re: Fat Controller v RBOS - More charges

    I sent prelim letter with schedule of charges up to 28th Feb 2007. They have added more charges on March statement.

    Can I update the schedule for the lbaicon or should I stick with the original schedule.

    All comments appreciated.

    FC


  6. #6
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    Cool Re: Fat Controller v RBOS

    Since I sent the prelim letter and schedule the bank have added more charges. Can I send an updated schedule with the lbaicon or should i stick with the original schedule?

    Any advice please?

    FC


  7. #7
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    isidore Informative isidore Informative isidore Informative isidore's Avatar

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    Default Re: Fat Controller v RBOS

    Probably best to start a new claim once this one has been successful.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  8. #8
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    Default Re: Fat Controller v RBOS

    why dont you phone them to see if they will take the charge off? that happened to me, i phoned Abbeyicon and they took it off, but i was only overdrawn by a few pounds and when i phoned them, they happily took it off as long as i put the few pounds back in within 24 hrs.
    dont know if it i'll work but its worth a try.
    mabey even when you send your lbaicon you can add it in then?


  9. #9
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    dour1830 Novitiate

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    Cool Re: Fat Controller v RBOS

    Prelim letter sent 27th March.

    Today received std " thank you for your letter............we will deal with it next christmas" blah blah

    lbaicon off tomorrow, Friday the 13th!!!

    FC


  10. #10
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    Cool Re: Fat Controller v RBOS - N1 issued

    No response to lbaicon so issued NI at my local court today.

    I attached a schedule of charges and interesticon using the spreadsheet in the templates libraryicon. I have only claimed the 8% S.69 interest. However, the court staff were querying the schedule and said that the judge would have to decide if it was ok. They seemed to be very unsure about the way it was set out i.e. multiple figures.

    Has anyone had similar experience or is it just my local court not being used to this type of claim.

    All comments helpfull

    FC


  11. #11
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    Cool Re: Fat Controller v RBOS

    Received 'Acknowledgement of Service' from Cobbetts today. Seems likely they will go down their std defence route.

    I await their defence and request for further information!

    FC


  12. #12
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    Default Re: Fat Controller v RBOS - Defence received

    I thought I would post the Cobbetts defence to see if it differs from earlier versions. My POCicon was from the templates libraryicon for an N1. Schedules were sent at every stage.



    DEFENCE

    1. This defence is filed and served without prejudiceicon to the Defendant's case that the POC do not disclose reasonable grounds for bringing a claim against the Defendant to recover the bank charges (and interesticon thereon) referred to in the POC or any other sum(s). In the event that the claim is not properly particularised then the Defendant will apply to strike out the claim and/or for summary judgement in respect of the same.

    2. On allocation the Defendant invites the court to direct that there be a case management conference in order for the court to consider the making of appropriate orders to give the Claimant the opportunity to properly particularise the claim.

    3. No admissions are made as to what charges have been debited to the Claimant’s bank account.

    4. In relation to the allegation that the contractual provisions pursuant to which the charges have been applied are unenforceable by virtue of the Unfair Contract Terms Act 1977 (“UCTA 1977”) and/or the Unfair Terms in Consumer Contracts Regulations 1999 (“the Regulations”) and/or the common law, the Claimant is required to identify:

    4.1 (a) the section(s) of the UCTA 1977; (b) the regulations of the UTCCR 1999 (“the Regulations”); and (c) the principles of common law relied upon by the Claimant in alleging that the contractual provision(s) referred to are unenforceable; and

    4.2 the contractual provision(s) that the Claimant allege are invalid by reference to UCTA 1977 and/or the Regulations.

    Until such time as these sections/regulations/provisions are identified the Defendant cannot (save as appears below) plead to the allegation referred to in paragraph 4 above. The Defendant therefore reserves its right to plead further to the allegation once (and if) the Claimant identifies the relevant contractual information.


    5. In relation to the case of the Claimant that the charges must be reasonable within the meaning of section 15 of the Supply of Goods and Services Act 1982 (“SGSA”) the Defendant pleads as follows:

    5.1 The Claimant is required to plead and prove the necessary factors (referred to in section 15 SGSA) concerning the contract between the Claimant and the Defendant which mean that pursuant to SGSA section 15 there is an implied term that the Claimant pay a reasonable charge for the service under the contract.

    5.2 Further, the Claimant is required to plead and prove (a) that the bank charges which have been debited are unreasonable; (b) all facts and matters relied upon by the Claimant in support of this case and (c) what charges would have been reasonable.

    5.3 In the circumstances no grounds are disclosed for a claim that the Defendant has acted in breach of SGSA section 15.

    5.4 In the circumstances (save as appears below) the Defendant is unable to plead to this allegation beyond denying that it has acted in breach of SGSA section 15 as alleged or at all. The Defendant reserves its right to plead further to this allegation once (and if) the defects in the pleaded case referred to in paragraphs 5.1-5.3 above are addressed.

    5.5 It is the case of the Defendant that the contract between the Claimant and the Defendant does not fall within SGSA section 15 because (a) the consideration for the service would be determined by the contract between the Claimant and the Defendant and (b) was not left to be determined in a manner agreed by the contract or determined by the course of dealings between the Claimant and the Defendant.

    6. The Claimant’s claim for costs not being sufficiently particularised, the Defendant is unable to plead and reserves the right to plead upon further particulars.

    7. Save as hereinbefore appears the Defendant joins issue with the Claimant on the claim(s) and denies that it is liable to the Claimant as alleged or at all.
    ------------------------------------------------------



    All comments wellcomed.
    If anyone sees any potential problems please let me know.

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT

  13. #13
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    Default Re: Fat Controller v RBOS

    BUMP

    Any advice on this defence?

    Any words of wisdom?

    Any points I should be wary of?


    All comments wellcomed.

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT

  14. #14
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    Default Re: Fat Controller v RBOS

    just a quick thought - but for section 5.2 wouldn't the report on Australian bank charge sizes and levels be appropriate for you (as evidence to your case)?

    For sure I posted a copy on my thread, Atlantic vs RBoS - but I know of at least two other threads with it.

    You're quite a bit more advanced than me....... so I've got a lot more 2 learn (and read)....... i really hope you get everything back now....


  15. #15
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    Cool Re: Fat Controller v RBOS

    Thanks Atlantic, I have downloaded the Australian report and am busy wading through it.

    I received my aqicon (N149) from the court today with a return date of 18 June. I have used the PDF format from the HMCS website and attached seperate sheets for section G - other information and for the draft order for directions.

    All relevant info available on :

    http://www.consumeractiongroup.co.uk...ionnaires.html

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT

  16. #16
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    Default Re: Fat Controller v RBOS

    good luck to you.......

    from what i read there is some truly brilliant stuff in the australian report, which is relevant to what we are up to..... and most importantly it constitutes a "serious" recognized industry/ regulatory report - not some speculative media article which i think it's fairly obvious now that judges don't like (media stuff as evidence).......


  17. #17
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    Wink Re: Fat Controller v RBOS

    Got my aqicon through and filed at court on 06 June with the draft order for directions from the library. Cobbetts have until 18 June to file theirs.

    Yesterday received offer from Sandy Watt for full amount of charges only. Sent back rejection letter 5 from the templates libraryicon adding the full amount of charges + interesticon + court costs should she wish to settle in full.

    I await further developments!

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT

  18. #18
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    Default Re: Fat Controller v RBOS

    good luck to you fat controller....

    I guess I lost my nerve and bottled out early!!!


  19. #19
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    Wink Re: Fat Controller v RBOS

    Atlantic

    Its not about 'bottle' its about individual circumstances and yours are different to mine. You chose what was right for you and good luck to you.

    Received Cobbett's aqicon yesterday. Nothing of any significance in it. Just the same old " claim not fully particularised, Claimant has no grounds to bring a claim".

    We'll see about that mateys!!

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT

  20. #20
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    Cool Re: Fat Controller v RBOS

    Hi All

    Recd court date today for early August. I will leave it a few days then contact cobbetts for settlement talks.

    Will keep you informed !

    FC

    Barclaycard: SETTLED AFTER LBA
    Barclays 1: AT COURT
    Barclays 2: WITH FOS
    Capital One: SETTLED AFTER N1
    Egg: SETTLED AFTER LBA
    HFC: S.A.R - (Subject Access Request)
    Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office
    RBS: AT COURT


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