Thread: Yorkshire bank and Whistleblower. True costs revealed

Although it was only a fleeting glimpse, Whistleblower revealed that the Yorkshire Bank employ a sophisticated system to ascertain the true costs of handling delinquent accounts. The BBC revealed that this true cost is never more than £2.00 and that this assumes that the process in question is conducted manually.

We can imagine that it costs far less when it is automated and most of the problems raised by customer contractual breaches are not subject to manual intervention.

Please watch this forum and this thread for advice on handling your claim which will be posted in the next few days.
We believe that the Whistleblower disclosure has an impact on the way you should make your claim.

We should say that is these revelations made by the BBC are correct then it is difficult to reconcile these costs, with the £35 charges made by the bank and with the statements which the bank routinely makes in its court defences to the effect that its charges reflect its administrative costs.

We do believe that the bank should be invited to give an explanation.

We have heard that the BBC have invited the Yorkshire bank to comment and that so far they have refused.

I hope that they will come forward and clear up this very natural confusion within the next few days.

We should add that the Whistleblower reference to the Yorkshire bank costing system was only part of a very much longer and much more detailed piece of film.
Disappointingly the Whistleblower team decided not to use the rest of their footage in the documentary

As I have Virgin tv I have been fortunate to watch this programme twice. It astonishes me that banks are operating the way they do. It is shear greed and dishonesty that comes to my mind.

I do not think Yorkshire will respond to CAG's request as in my case; My branch manager never responds to my letters. Somehow I think branch managers who'm we have all trusted should resign. They know whats going on. It seems to me we are victims [edit]!

doesn't the weight of evidence that weighs heavily on the sides of all consumers against the greed and avarice of banks trying to justify their profit making motives which are as we have seen on the side of [Edit] not allow us to force the government to bring in legal measures throughout the UK to criminalise those organisations that carry out these pratcices? The banks have organisations that lok after thier interest, but have clearly shown by what has happened over the last ten years to have turned blind eyes agisnt the banks [Edit] schemes. When the oil companies were making huge profits in the 70-80's, didnt the chancellor o f the time bring in an extra tax to claw back much of th extra profit? retrospectiuve legislation! the appalling thing last night was the old gentleman who wanted 500 of a loan, but was turned down probably because the computer ptogramme didnt give an old buddie many credit points, then the employee tried to sell him insurance. It is all righ to rip off the poor, but it is not all right to garnt him a loan? HYPOCRASY. I hope that some conscious driven MP reads this(if there are such animals left) and serioulsy takes up the [Edit]banks. A law should be brough in that forces all banks to refund all charges taken from all customers i the last ten years. If the banks statements aretrue, then they only have a small fraction who are charged and it wont make much dufference to thier profuist. However I would guess that the figures are very much larger than we think or they state. Gordno Brown could guarantee his winnig the next election if he instigated processes NOW to open up these [Edit] organistaions that drive thier staff into stress treatment clinics/counselling/ retirmenent/redundancy

You are forgiven. I think we're all a little angry ;-)

noo...if you don't get anywhere with her, send her on to me and point out that i'm due soon for a big payout and will treat her to a rather lavish Nando's.

Hi after this whistleblower find on Yb, should i still submit my list of charges the same way? using the spreadsheet etc?

Cheers
Richard

to be honest i'm astonished that the figure of £14 was even thought of. i worked in banks many years ago, when this sort of thing was genuinely done manually. we used to take the ledger to a manager and he would give the yay or nay on the spot. no more than 5 minutes max.

as i have worked with computers for a number of years, i always assumed that the act of bouncing, paying or whatever each item was automatic. In which case, £2 seems rather an overestimate, unless they are paying their computers way too much!

What do you expect from banks who got rich by funded the slave trade!