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Barclays - charges should be £1.50 - Whistleblower revelations
If you saw Whistleblower you will find that this is the figure which was admitted by a Barclays manager.
The BBc found that there was was a culture of dishonesty in Barclays. It was admitted by a manager that working for Barclays is just a selling job.
It seems that they want your money and that they will do anything to get it.
If you are claiming back your charges then don't accept anything less than 100%.
You have seen the lengths that Barclay's will go to to get your money.
We have our own experience to show that they will go to similar lengths to keep it.
It appears that lies and dishonesty are part of the language and of the culture of the bank.
It appears that the very senior management have lost contact with their bank.
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Shocking viewing, but then maybe not so shocking after what i've read on here and other forums ... may the back lash continue, in fact the tidal wave is gathering momentum!!!
its probably less than that, if a smaller company like Yorkshire have their costs as 0.9p , then a large multinational like Barclays must have the actual cost as a lot less - just my tuppenth worth
Lula
Lula v Abbey - Settled Lula v Abbey (2) - Settled Lula v Abbey (3) - Stayed
Re: Barclays - charges should be £1.50 - Wistleblower revelations
I think the 9p was what it costs in computer operation terms. You would have to add to that stationary, postage costs, and some staff costs. I think £1.50 to £2 is more like it.
23/02/07 Request for payment sent (hand delivered to my local branch)
08/03/07 Standard Letter from Barlclays saying they are looking in to my complaint received
13/03/07 Letter before action sent (hand delivered to my local branch)
27/03/07 Partial offer of £1255 received
29/03/07 MCOL submitted
Re: Barclays - charges should be £1.50 - Wistleblower revelations
Who put that up there?
Fantastic. Exactly what we tried to do but our recording went wrong.
Well done.
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
Re: Barclays - charges should be £1.50 - Wistleblower revelations
Hello, new to all this but felt I had to make a comment. I used to work on the Barclays 'outbound' department at Doxford park, Sunderland, that was featured in last nights Whistleblower. We set it up in 2001 and its still exactly the same. The 'account executives' were still using the same sales speel that we were told to use 6 years ago so its not like its a problem thats suddenly surfaced, its been going on for years.
Re: Barclays - charges should be £1.50 - Wistleblower revelations
I am not surprised by the stuborness of the headquarter, they have to deny. After all, they are negotiating a merge with the ABN AMRO in Holland at this very moment and cant use bad publicity. And knowing the Dutch (being one myself ) this is not something they will like!!!!
And no wonder they are keen to get the headquarters to Holland. Will make it more difficult for the UK consumers to take action.
Oh and by the way, I never ever heard of these ridiculous charges in Holland. We were only charged with interest, thats it. So maybe a merge will bring something good.
Re: Barclays - charges should be £1.50 - Wistleblower revelations
Hopefully this programme will help us all with our cases. I've got to the stage where i'm taking them to court after them telling me they don't owe me anything, blah, blah, blah!!! I had an additions account.........not that i have any idea what benefits I got from it!!!!! Does this mean we can claim the money back they charged for having an additions account? I never asked for it and didn't know I was paying for it till I got my statements through!!!!
Re: Barclays - charges should be £1.50 - Wistleblower revelations
Does anyone know if there's anyway I can refer the court to this programme, I've got my court case Tomorrow (Friday), so none of this was in my original court bundle which was submitted weeks ago.
Re: Barclays - charges should be £1.50 - Wistleblower revelations
I was tempted to go and sit in the Manchester City Centre branch, just to watch the stream of customers complaining.
I wouldn't like to be sat on the customers service desk this morning.
I wonder how many Barclays staff are off sick today??
Re: Barclays - charges should be £1.50 - Wistleblower revelations
Thumbs up to whistleblower last night on getting Barkleys on camera admitting they profit from charges!!
Fingers crossed the courts will take a very dim view of the way the banks are clogging up the system with claims when they have admitted they are wrong and just order immediate payment to everyone!!
We can just dream..............
Re: Barclays - charges should be £1.50 - Wistleblower revelations
I have to go to Barcalys in my lunch hour to pay some money in to my account. I will investigate on the chaos.
As soon as my charges are repayed and my over draft is cleared I'm closing my account. Purley on the way they treated that pensioner.
23/02/07 Request for payment sent (hand delivered to my local branch)
08/03/07 Standard Letter from Barlclays saying they are looking in to my complaint received
13/03/07 Letter before action sent (hand delivered to my local branch)
27/03/07 Partial offer of £1255 received
29/03/07 MCOL submitted
Barclays - charges should be £1.50 - Whistleblower revelations
manager.
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Originally Posted by noomill060
