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Thread: Julian Vs Abbey

  1. #1
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    jools36 Novitiate

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    Default Julian Vs Abbey

    Hello Everyone,

    I have decided to take the plunge and take Abbeyicon on Head On.
    Have been ripped off for the last 4 years with a numerous amount of charges, i have had enough.

    I have today sent off via special delivery and with a £10 cheque with the letter for DPA Request for a list of all my charges from the opening of my account in 2002 to the present day.

    I believe that the charges will be in excess of £5000.00


    I will keep everone informed of the progress


    40 days From Today

    Julian

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  2. #2
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    jayne67 Novitiate

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    Default Re: Julian Vs Abbey

    Well done you, good luck.

    Abbey - Prelim sent 17th May £2560.00 + £191.44
    LBA sent 1st June
    Claim Filed 27th June 3349.90 Inc Interest + Costs
    Court Papers Served 3rd July
    Claim Acknowledged 10th July
    50% Offered 27th July
    Settled Out Of Court 1st August £3080.45
    Capital One - S.A.R - (Subject Access Request) request 31st July

  3. #3
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    jools36 Novitiate

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    Default Re: Julian Vs Abbey

    Hello everyone

    Here is an update from me !!.

    Firstly due to unforseen circumstances the first leter did not get sent until 10 days after i first posted.

    Yesterday i received a batch of statements from Scabby.
    These are from March 05 up to date.

    They have sent no covering letters etc.
    The charges for this period are almost £600.
    But the worst of my bank charges were between sept 02 to march 05
    (i estimate that i will have charges for approx £5k to 6k between these dates
    So i am still waiting for these statements.

    Obviously Scabby are still within the 40 day limit.

    But i have a couple of questions

    1) What do i do if
    a) they do not send the rest of the statements
    b) they advise that they dont need to or cant send the rest of the statements

    If they dont respond, do i send the letter for a refund of charges on an estimation?


    Julian


  4. #4
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    jools36 Novitiate

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    Angry Re: Julian Vs Abbey

    Hello Everyone,

    Well i have today received a letter from Abbeyicon.

    Its a standard response(what a load of cobblers!!!)

    I will quote a couple of lines from it.

    'I would like to advise you that under the Data Protection Act Request, you will only receive the transactions held on our system.These will be forwarded within 40 days free of charge( well i have received the statements from march 05 up to date).Any earlier transactions have been archived onto microfiche, which is not covered by the data protection act.These archived transactions will not therefore be supplied to you.........'
    We can however supply details of the transactions held on microfiche for a £10 adminicon fee.

    It is clear that your request that you requires the transactional information that it held on microfiche records.In order to avoid any additional delays, we will therefore use the £10 that you sent with your data protection act request, as payment for the microfiche records that you need.

    You have also asked for details of any manual interventions that may have been made on your account.I a sorry that we are unable to help with this request.


    This is just part of the letter.



    Julian


  5. #5
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    Default Re: Julian Vs Abbey

    Yet another update

    I have confirmed that Abbeyicon received my letter at 08:16 on 5th June 2006.


    Should i send a letter thanking them for what i have received so far, but reminding them that the remaining statements need to be received by me by the 17/7/06


    Julian


  6. #6
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    jools36 Novitiate

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    Default Re: Julian Vs Abbey

    Hello all.

    Well i have now sent a data protection non compliance letter to Abbeyicon on 18/7/06.

    They have not sent the microfiche statements from 2002 - feb 2005.
    I wait to see if i get the standard response



    Julian


  7. #7
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    jools36 Novitiate

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    Default Re: Julian Vs Abbey

    Hello Again

    Just to let everyone know, that i now have microfiche statments from jan 2003 - jan 2005.
    Now this is a major surprise (not !!!) after i sent them the non complience letter.

    I will update this over the weekend



    Regards


    Julian


  8. #8
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    Default Re: Julian Vs Abbey

    Hi Julian, looks like things are moving slowly forward for you, have you managed to get a more acurate figure? Or do you still have information missing?


  9. #9
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    Default Re: Julian Vs Abbey

    Hello Again,

    Sorry for the length in time in posting!

    This is my latest update.

    I received all my statement to june06

    I have sent off the letter asking for the bank charges to be refunded.

    I have received Abbeys standard response(ie : They are dealing with this as a complaint)

    Tomorrow i will be sending the 'letter before actionicon' to them.

    I do have a question, i have now received my statements since June 06
    Do i add these to the spreadsheet as well ?

    Julian


  10. #10
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    Default Re: Julian Vs Abbey

    Hello Again

    Well i sent my letter before actionicon letter to Abbeyicon on 8/9/06.

    The amount that i have requested back is £2499.78.

    The amount that i will be claiming from Abbey through the courts etc will be £2946.45 + costs etc

    I wonder what abbey will send in response ??????????


    Julian


  11. #11
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    Default Re: Julian Vs Abbey

    hello everyone.

    Well the 14 days are up today.
    At the end of last week i received a letter from Abbeyicon offering me £444.00
    This was in recpect of the time period Oct 05 -to present!!!!!!

    They claim they they have not got info before then(what a laugh considering that they sent be all the bank statement since Jan 2003)

    My next step is to put the claim in.

    Should i do this via moneyclaim or go to court and file it???

    Also should i respond to there letter and turn them down??

    Julian


  12. #12
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    bowkett Novitiate

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    Default Re: Julian Vs Abbey

    Hi Julian,

    I would write to them and let them know you will accept the payment but only as part payment of the full amount claimed, you will continue with your claim for the remainder, you will find they will withdraw the offer!

    I would do the N1 and submitt it at your local court, you may will have to go there shortly anyway so you may aswell get a feel for the place. I was really nervous about going but it did help me. Thats just my take on it though. Go with moneyclaim if you feel confident enough. I picked up loads of leaflets while at the court and they make good reading!

    Sam


  13. #13
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    Default Re: Julian Vs Abbey

    Hi Sam,

    Thanks for the response

    I have today sent to Abbeyicon a special delivery letter stating thats for the GOGW payments, but that i am continuing with the N1 claim.

    As i already have a new bank account and my wages are going into that new account , i have advised abbey that since i am still in my o/d i am willing to pay £30 a month to clear that off.

    I await there response !!!

    Julian


  14. #14
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    Default Re: Julian Vs Abbey

    another quick update
    The n1 is going to have to wait till the end of next week(im abit short money wise at the moment)

    julian


  15. #15
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    Default Re: Julian Vs Abbey

    hello again,

    I will be filing my n1 claim on Monday !!!

    In the meantime, i have received a letter from another part of Abbeyicon demanding that i send my card,checque book back or face them sending someone around(im so scared !!!!)
    I rang them and explained the dispute that i am having with them.
    They claim to have nothing on record regarding my claims(What a joke)

    I will update again after i have filed my N1


    Regards

    Julian McAuslan


  16. #16
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    jools36 Novitiate

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    Default Re: Julian Vs Abbey

    Hi Again,

    I have some questions regarding the N1 form etc

    1)What do you put in the top box(ie In The ??)
    2) What would you put in the 'brief details of the claim'
    3)What do you put in the 'Value'( would it be the total claim excluding court costs etc?)

    4)Do i put in the court claim that Abbeyicon have paid me back £440 as a GOGW?

    5) Can i claim for work time lost(I am a contractor and get paid by the hour?)



    Many thanks for all the help so far

    Julian


  17. #17
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    Default Re: Julian Vs Abbey

    hello Again

    After many delays since October due to various reasons,I have finally completed my claim through money claim for a total of £2463.95

    Can someone tell me what if the next time limit??




    Many Thanks

    Julian


  18. #18
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    Default Re: Julian Vs Abbey

    hello all,

    I have today received 'A Notice That Acknowledgment of Service has been filed'
    Dated 11/5/07
    It states that the defendant now has28 days from the date of service of the claim to file a defenceicon


    Am i right in saying that this is 28 working days from Abbeyicon to respond??

    Do i need to do anything else in the meantime


    Julian



  19. #19
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    jools36 Novitiate

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    Default Re: Julian Vs Abbey

    Hello All

    Well what a surprise
    Abbeyicon have put in a defence.

    I am now waiting for details from the court.

    I also received the standard defence letter from Shabby(signed by a willem bessell)

    Julian


  20. #20
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    Default Re: Julian Vs Abbey

    Hello again

    I have received a 'Notice Of Transfer of Proceding' from Northampton to Bristol county courticon.

    This states that the allocation questionaire is to be dispensed with.


    I am going to contact the court today to confirm this.

    the papers also state
    'any party affected by this order may be under rule 3.3(5) apply to have it set aside,varied or stayed.Such a party must apply under rule 23.3 within 14 days of the service of this order'


    Can someone tell me the next step.
    Also 'withing 14 days of when???(date of letter from court is 8/6/07)


    Julian



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