Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Answer to you first question is yes,you have come to the right place.
Please start by reading the F.A.Qs; http://www.consumeractiongroup.co.uk...se-read-these/
All of the questions you have are answered in there.
There is a ptep by step guide,with all of the template letters in the templates library; http://www.consumeractiongroup.co.uk...lates-library/
Please stick to the timescale given in there.
Please find your banks forum,read some of the successes in there and start a thread of your own,by doing this I an others can follow your case and offer informed advice,if you keep us up to date with your claim.