Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I've sent the first letter to Abbey asking for my charges back, a little over £8k incl interest. I've received a letter back the "sorry you've got a complaint, we're investigating but it could take 4 weeks!"
I know I don't have to give them 4 weeks and don't intend to, I've looked at the letter library and am a little unsure if the letter before action is appropriate or how to amend it to acknowledge their letter but tell them I'm continuing the process on my timetable not theirs.
Geordie101 v Abbey
asking for my charges back, a little over £8k incl interest
Reply With Quote
