Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    curleybap Novitiate

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    Default Ulster Bank - Help

    I wrote to my branch of Ulster Bank (Northern Ireland's version of RBSicon) on 7 March asking for my charges back. Got a reply today which says they are acting on my letter which they received on 14 March. I can't believe it took a week to get there.

    Does this mean i can't send off my lbaicon until 14 days from the 14th or should i stick to my own timetable and send it 14 days after the first letter was sent?

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  2. #2
    NATTIE
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    Default Re: Ulster Bank - Help

    was the letter from the branch or a central department? Your timescale, so 14 days from when you sent your first letter.


  3. #3
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    Default Re: Ulster Bank - Help

    The letter was from my local branch though it said the matter was now with the customer relations unit.


  4. #4
    NATTIE
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    Default Re: Ulster Bank - Help

    Ok, then next letter goes directly to them, have they supplied an address for them?


  5. #5
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    Default Re: Ulster Bank - Help

    Thanks Nattie.

    There's no address. Just says my concern has been escalated to the CR Unit whose job is to help those who would like a further review of their concer and they will be in contact shortly. Also mentions additional info in an enclosed leaflet but the numpties didn't enclose it.


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    Default Re: Ulster Bank - Help

    This is normal procedure from them curleybap. The office were they actually deal with these queries is in Dublin, but the address to send your lbaicon to is

    Ulster Bank Limited
    Retail Network Support
    Group Head Office
    11-16 Donegall Square East
    Belfast
    BT1 5UB
    Post it here , then they deal with it in dublin. I have just issued a claim against them for my charges.
    Hope this has helped.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE