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  1. #1
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    Default Steve_T Vs Barclays **WON**

    Hi, I'm in the process of reclaiming from Barclaysicon just over 3 grand. They ignored my first two letters so I entered a Money Claim Online action. They entered an acknowledgement giving themselves 28 days. The 28th day fell on a Saturday which was when I learned that they had until the next full working day to respond (enter a defenceicon). Surprise surprise they did this at teh very last moment which I think is not only crap but wastes everyones time. I now have to fill out teh Allocation Questionnaire which I'll do over the weekend as I can't afford to slip up and make mistakes.

    Part of Barclays defence was that some of my claim is now beyond 6 yearsicon. It wasn't when I wrote them the letters that they ignored.

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  2. #2
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    Default Re: Barclays

    Hi Steve,

    It all seems fairly typical I'm afraid.

    There is a guide to the aqicon here

    http://www.consumeractiongroup.co.uk...ompletion.html

    But you prob know that.

    On the issue of waisting time, every day they delay is more interesticon to you so think of it as a savings plan.

    I would suggest posting a "Steve T v Barclaysicon" battle thread in the Barclays forum as people with first hand experience of the organisation can lend advice thats relevant to your situation.

    http://www.consumeractiongroup.co.uk...barclays-bank/

    Best of luck to you

    BB

    Any advise offered is my own opinion, and if in doubt, always seek clarification.
    [

  3. #3
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    Default Barclays Bank - Allocation Questionnaire

    I'm filling in my allocation questionnaireicon this weekend. Barclays ignored my first letters and then offered £1000 when I put in MCOL without actually referring to MCOL. My claim was £3000 so I turned it down. They entered an acknowledgement giving themselves 28 days and on the last moment of the last day entered a defence. Their defence was the usual bluster but also a) I had not given particulars of the charges (I had done so in my first two letters) and - b) Part of my claim was beyond 6 yearsicon (it was not beyond 6 years when I originally wrote to them)

    I'd love some advice on filling in the A.L. and what to include with it. The form I have been sent is N149 though I will DL the PDF so I can type my answers as my handwriting is crap. Is there any sense in using a different form in my instance perhaps to give more detail.

    Is there any point in adding anything to [G] "other information" other than what is reccomend here. I'm tempted to point out that Barclays ignored my letters and hence the reason for the court action and that the ignoring of my letters was what put some of my claim beyond six years


  4. #4
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    Default Re: Barclays Bank - Allocation Questionnaire

    See aqicon Guide Here:
    Allocation Questionnaires - A guide to completion
    Allocation Questionnaires - A guide to completion

    Draft Order in post #2 and passge for section G in post #3 here:
    Allocation Questionnaire - Draft directions order
    New strategy for Allocation Questionaires




  5. #5
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    Default Re: Barclays Bank - Allocation Questionnaire

    my handwriting is crap as well but i don't think it matters as long as it's fairly eligible.
    i used the new draft order for directions and was allocated a court date in april but got a result this morning as they hadn't complied with the judges directions and got it struck out.
    letter this morning off bank offering Full and finalicon settlement.
    just have a look at those links and decide which way you want to go , pretty straightforward really.the worst bit is the waiting.
    good luck


  6. #6
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    Default Steve_T Vs Barclays

    I'm at the court stage of this now and need to prepare my allocation questionnaireicon. I'll copy below what I posted a little earlier. [bitingback;649710]BITINGBACK suggested I start this thread (Thanks) Did I read somewhere I should PM a moderator and notify them of this thread stating my Claim No. Cant find that now. Should I do this?

    Quote Originally Posted by Steve_T View Post
    I'm filling in my allocation questionnaire this weekend. Barclaysicon ignored my first letters and then offered £1000 when I put in MCOL without actually referring to MCOL. My claim was £3000 so I turned it down. They entered an acknowledgement giving themselves 28 days and on the last moment of the last day entered a defence. Their defence was the usual bluster but also a) I had not given particulars of the charges (I had done so in my first two letters) and - b) Part of my claim was beyond 6 yearsicon (it was not beyond 6 years when I originally wrote to them)

    I'd love some advice on filling in the A.L. and what to include with it. The form I have been sent is N149 though I will DL the PDF so I can type my answers as my handwriting is crap. Is there any sense in using a different form in my instance perhaps to give more detail.

    Is there any point in adding anything to [G] "other information" other than what is reccomend here. I'm tempted to point out that Barclays ignored my letters and hence the reason for the court action and that the ignoring of my letters was what put some of my claim beyond six years



  7. #7
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    Default Re: Steve_T Vs Barclays

    You thread is here:
    http://www.consumeractiongroup.co.uk...tionnaire.html

    See there for reply.


  8. #8
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    Default Re: Steve_T Vs Barclays

    I'm about to fill in my allocation questionnaireicon. It's all very clear to me apart from additional info section and I'd just like to run what I intend to write by you folks before I do so. The part in blue is straight from teh templates on this site. The part in red is my own addition. I feel the need to write this because in Barclays defence document they have claimed (among the usual bluster) a) I have not given details of the account b) I have not give details of the charges c) Some of the charges fall beyond 6 yearsicon.


    I am respectfully requesting that my claim be allocated to the small claims track. This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

    However, the continuing problem is (in common with the 100s of other cases currently being brought by other bank customers) that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

    Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. I believe this would bring a rapid end to this litigation.


    I note that in the Defence and Counterclaim Document the defendant claimes that:

    a) the claimant has not provided details of the account in question and the precise charges alleged to have been unlawful. I provided these details to the defendant in letters dated December 28th 2006 and January 15th 2007. I have attached these details again here and have sent a further copy to the defendant

    b) that some of the charges claimed are time-barred under the terms of teh Limitation Act 1980. When I first wrote to the defendant these charges were within the 6 year limit, however it is only because all my coorespondences to the defendant were ignored that I reluctantly resorted to applying to the court



  9. #9
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    Default Re: Steve_T Vs Barclays

    I'm reviewing my paperwork and I see my particulars of claim state


    Between the dates of 15/05/2001 and
    25/08/2006 the Defendant applied numerous
    default charges to the Claimants bank
    account


    My maths isn't great but none of that is beyond six years is it ? (or am I wrong)

    One of Barclkays defences is that some of my claim is time barredicon.



  10. #10
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    Default Re: Steve_T Vs Barclays

    Just goes to show how generic their defence is and not actually specific to each claim.


  11. #11
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    Default Re: Steve_T Vs Barclays

    In that case shall I expose their error early or just let it run it's course and retain as a potential trump card


  12. #12
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    Default Re: Steve_T Vs Barclays

    I Have filled in my allocation questionnaireicon and apart from teh words suggested on this site have added only the following into "other information"

    I note that the defendant claims in their defence that I have not provided particulars of the account in question and the precise charges alleged to have been unlawful. This surprises me as I included this information in my letters to the defendant of December 28th 2006 and January 15th 2007 and it is as a result of these letters going unanswered I reluctantly and regretfully decided that there was no other course of action I could take but litigation.



  13. #13
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    Default Re: Steve_T Vs Barclays

    I'm going to hold off sending my aqicon in til, the weekend. I have to pay the court £100 and to write a cheque right now may send me into "unauthorised overdrafticon"


  14. #14
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    Default Re: Steve_T Vs Barclays

    I was talking to a friend of mine who is a magistrate who said that judges really hate generic defences particularly when they are wrong so I'm going to add the following to my alocation questionnaire

    Furthermore the defendant states in their defence that some of my claim is time barredicon. This is factually incorrect and smacks of a generic defence statement applied across the board in all cases. All of my claims are within 6 years



  15. #15
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    Default Re: Steve_T Vs Barclays

    Allocation Q sent just now

    threads merged
    please keep to the one thread for each claim this is for your benefit as you will recieve much more informed advice if people can see at a glance what you have done so far
    Thanks



  16. #16
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    Default Re: Steve_T Vs Barclays

    are your claims within 6 yrsicon of when you filed your claim into court ? as some people mistakenly think the 6yrs starts from when they first contact the bank


    When you want to fool the world, tell the truth.

    Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
    doubts.

  17. #17
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    Default Re: Steve_T Vs Barclays

    Thanks for merging the threads Janet-M It was getting kinda lonely in here.

    I lodged my claim on 05/02/07

    The date of the first claimed charge is 15/05/01

    That looks to me like it's within 6 yearsicon right?


  18. #18
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    Default Re: Steve_T Vs Barclays

    It's within 6 yrsicon yes


    When you want to fool the world, tell the truth.

    Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
    doubts.

  19. #19
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    Default Re: Steve_T Vs Barclays

    Therefore they have entered a factually incorrect defence. As I mentiond earlier my Magistrate friends says judges don't like that kind of generic and incorrect defence


  20. #20
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    Default Re: Steve_T Vs Barclays

    I know we're supposed to stick to the plan but after I sent my aqicon to the court I also sent a letter to the "Litigation Dept" of Barclays. I said that I had noted their defence stated I had not given particulars of my claim which surprised me as I had given these particulars in letters they had ignored prior to my going to court. I attached another copy by way of courtesy. I also noted that their defence stated that some of my claim was time barredicon. I pointed out that this was factually incorrect and that I had brought this fact to teh attention of the court.



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