Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I bought a laptop back on 2004 from Comet and I also got the insurance with accidental damage cover. Just the other day the most tragic of accidents happened with my laptop, I accidently knocked over cola all over the keyboard.
I called up comet and they agreed to take it into repair after the policy check and today I spoke to the company that deals with repairs (Mastech?) and they are sending a courier on Monday. The person I spoke to said that it might be written off and a new laptop sent to me. He also suggested that if that is the case I would be best to remove my Hard Drive or I would have to pay £20 to get it back from them.
What I am wondering is, after reading some of the horror stories on here is what am I entitled to for a laptop replacement? Is it similar specs? If so do I have a say in what I want, as I know a fair bit about computers and I want to avoid certain processors. I am not sure what would be the equivelent spec today for a Intel P4 2.8Ghz processor.
The laptop I got was about £900 at the time, would I also be given one of a similar price or is it mainly a specification thing?
It would entirely depend on the terms and conditions of your extended warranty - this isn't a claim for faulty goods, it's an accident you caused - so you're effectively claiming under an insurance policy and you are entirely bound by the terms and conditions of what is covered within this policy.
I would imagine that if there is an allowance for a replacement item it would be done on spec rather than price, though.
Please note I'm not insured in this capacity, so if you need to, do get official legal advice.
I agree - usually in the small print you will find that is states or equitable specification - and I think for this reason alone!!!
Mind you like most things in the small print you will find its like trying to get blood out of a stone even when you think youve got a cut and dried case!!!!!
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