is it to late-banks finding loopholes

**minimaya** · 16th March 2007 10:56

:idea:

last week i sent a letter to my bank (Abbey icon

) to claim bank charges of just over £2000 over three accounts. today i recieved letters stating that they are looking into matter and will let me know if they they need more than four weeks to deal with complaint. what should i do now.

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**PKea** · 16th March 2007 11:03

You should be sticking to YOUR Timetable NOT theirs

Day 1 ) Send Prelim (14 day limit)
Day 15) Send lba icon

(14 day limit)
Day 29) File at Court
(you could also give them a couple of days to allow for post time)

Have a good read of the FAQS and the the process, as the bank are trying string you along.

louis wu · 16th March 2007 11:05

Min,

this isn't the bank trying to find a loophole, they have been using this line from day one.

Follow PKea's advice and you'll be fine

Louis

**caj123** · 16th March 2007 11:54

i had this letter along with every1 else. don't panic and use your timetable as suggested by PKea

**peonyqueen** · 16th March 2007 15:05

Hi! Scary aren't they?!! Don't worry though- like everyone before me says, this is nothing new, they are just trying to scare and baffle you into believing they have a case to answer. Good luck and just follow the fantastic advice of the ones who have been there before us!!

**mariejader** · 16th March 2007 18:17

have to agree with all the other reply's they seem to send out standard letters to everyone advising 4 weeks to investigate

Stick to your dates and you will be fine

**Spiceskull** · 16th March 2007 18:32

It's true - let them take as long as they want to investigate - you raise your claim in your own timetable...and they may realise that their investigation is a waste of time...they will be refunding you anyway...good luck.

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