Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    willow Novitiate

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    Default halifax

    Hi All
    Have Gone Through All My Bank Statement Which I Have Been Filing Away For Years To Find Out The Bank With The Xtra Help Has Helped Itself To £2368 Of My Money. I Have Sent The First Letter To The Bank About 14 Days Ago,what Is The Next Step.as I Have Had No Correspondence From The Halifaxicon.
    Regards
    Willow

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  2. #2
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    Default Re: halifax

    If the first letter you sent was the request for repayment of charges you need to send them the letter before actionicon. Copy the example in the library.

    If you have already sent them the letter before action, court is the next step. Again, there are guidelines on how to do that in the library.


  3. #3
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    Question Re: halifax

    thanks maddy
    recieved reply letter today from Halifaxicon
    saying
    further to your recent enquiry i regret to advise you that ,having fully considered your request,we are unable to make a refund to the charges applied to your bank account.
    please contact us on the above telephone number.
    should i contact them or send second letter?
    willow


  4. #4
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    Default Re: halifax

    Have you sent a DPDR to find out if there have been any manual interventions?

    I'd contact them by post rather than by phone. If you do phone them be careful and make sure you record the conversation. Normally I hate writing but with a letter you can review what you say before sending it. On the phone a slip can be recorded and used by the bank.


  5. #5
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    Red face Re: halifax

    sorry hd
    what is a dpdr,and a manual intervention,im new to this game.?
    willow


  6. #6
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    Default Re: halifax

    Hello willow - and a big welcome to the forums.

    It seems from your questions that maybe you have not yet read through the Frequently Asked Questions (FAQs) which is an absolute must.

    You have already started a legal process to recover funds from a large financial institution - you must not do so lightly - even if the evidence suggests that it is an easy process.

    Spend a day or two going through it, as this also contains the "Case Guidance Notes" and "Step-by-step" guides etc. You will find them invaluable, and you need to do this in order to grasp the implications of the task that lies ahead of you......

    Once you have done this, if you still have any unanswered questions, then post them here and they will be resolved in no time....

    Many people here could easily answer those questions, but it really is vital to do some of the groundwork yourself. On the plus side, the benefits of a little hard work will hopefully result in a nice refund of those charges in the months ahead.

    Good luck..!!!

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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



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    Default How long should i wait

    willow v Halifaxicon

    i sent my first letter to Halifax on the 7th April 2006.
    fifteen days later received a letter stating they were sorry to hear i was not satisfied with their service but they were unable to do any thing about it. so i sent the second letter stating i wanted my charges returned in full to the sum of £2,346.00 21 Days have now passed and i have received no response from the HALIFAX.

    How much longer should i wait? is this normal ? And do i now need to go to the small claims cout and start proceedings.Please confirm the next procedure to me.


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    Default Re: How long should i wait

    THREADS MERGED

    Please do not start seperate threads in relation to the same claim

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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



  9. #9
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    Default Re: How long should i wait

    You clearly need to read the FAQ section - perhaps this time in more detail.

    If you had done so, you would not be asking those questions, and you really do need to take control of events, since you are on the verge of court action against a very well financed opposition.

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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.




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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE