Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default trouble with barclays help im new n ***WON!***

    hello everyone new to this site hope i am in the right place for help.
    i will try to keep this short but am very confused.. I have started my claim against Barclaysicon ( reclaiming 2400.00) after sending out the usual letters got an offer of 880.00 although i really need this money ( bailiffsicon about to start knocking). i decided to press for the full amount, i have just sent my lbaicon letter saying i would accept as part payment etc. I decided to be brave n give them a call today
    firstly the number they quoted if i wanted to discuss further was actually the alliance and liecester card control dept. they kindly gave me barclays number
    called that be told that the offer they had sent me was Full and finalicon goodwill etc and there wouldnt be another offer if i wanted to take it further at my expense i could take it to court, apparently they said they have not recieved my letter yet.
    help what do i do now i am really scared have i shot myself in the foot not acceptin thier offer.

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  2. #2
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    Default Re: trouble with barclays help im new n scared.

    standard stuff... once they get your lbaicon they may make another offer.. if not, take them to court and get the full amount back plus 8%


  3. #3
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    Default Re: trouble with barclays help im new n scared.

    thankyou josamolly, i am just scared to death of going to court, and if i have all the relevant info etc. do they usually send another letter offering another amount n any idea how long it takes on average. are Barclaysicon still payin up it seems they have become the toughest nuts to crack...just my luck.


  4. #4
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    Default Re: trouble with barclays help im new n scared.

    Quote Originally Posted by muggles View Post
    thankyou josamolly, i am just scared to death of going to court, and if i have all the relevant info etc. do they usually send another letter offering another amount n any idea how long it takes on average. are Barclaysicon still payin up it seems they have become the toughest nuts to crack...just my luck.

    You are worrying to much, as Josa says it standard stuff. Barclays like all banks are paying before you get to court.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  5. #5
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    Default Re: trouble with barclays help im new n scared.

    Thankyou, i really am a worrier thanks for the encouragment just needed a bit of friendly encouragement wot i was doin was ok.


  6. #6
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    Default Re: trouble with barclays help im new n scared.

    just an update on the previous worry, wrote Barclaysicon standard letter accepting part payment and would go for rest in small claimicon court. recieved letter today saying (i quote) I confirm our offer, made as a gesture of goodwill, was in Full and finalicon settlement of your complaint. As such i am unwilling to pay you the sum of 880 as an interim measure. Iackwnoldge that you reqiure your claim to be settled in full. However after careful consideration i regret that i am not able to increase our offer. should you wish to accept our offer please sign and return etc..
    it would appear we are unable to reach a mutually acceptable resolution.
    i appreciate this is not the response you were hoping for but trust i have fully explained the banks posistion......
    HELP. HAS ANYONE ELSE HAD THIS KIND OF RESPONSE AND GONE ON TO WIN WITH BARCLAYS
    i really need this money. but dont want to loose 880.00 either.
    thanx in adance.


  7. #7
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    Default Re: trouble with barclays help im new n scared.

    You can still go on. The letter just puts their final position before it hits the court. It's fairly standard and nothing to worry about.

    If in doubt read the FAQs

    If still in doubt - ask!

  8. #8
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    Default Re: trouble with barclays help im new n scared.

    thankyou, but not sure what to do now, what is the next step, what is this court bundle i keep reading about what do i need to send and to who.i keep reading different posts and think i have got myself very confused can some one put it very plain for me please, i think i am paniking now so unable to think straight.


  9. #9
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    Default Re: trouble with barclays help im new n scared.

    OK, I can see you're getting worried. To make sure we know what's going on I want to break it into simple steps. Let's just check exactly what you've done to date, so please answer questions 1 and 2:

    1. You've sent the preliminary request and letter before actionicon, and you've had an offer that you aren't going to accept - is that correct?

    2. You then phoned them and told them you're not accepting their offer, or did you contact them some other way or have you not told them what you're going to do about the offer?

    If you haven't done so you should reject their offer, a letter is the best way to do this. Here are some templates for doing that.

    If the two-week deadline you have given them is up you then need to start court proceedings. Check here to see if you're exempt from court fees and here to read up on the basic procedure. There is no point filing your court claim until you are sure that you know the procedure.

    The bundle, also called trial bundle, also called court bundle, is all the documents you will rely on in your case if it ever goes to trial. It would contain copies of letters, bank statements, the legal authorities you will rely on. There is an example you can adapt here that's suitable for small claims hearings. You don't need to worry about that yet. Normally you'd send that to the court and the bank 2 weeks before the trial date.

    Hope that helps, post back with any questions. It's better to ask questions that you might think are silly than to not ask and make a silly mistake

    If in doubt read the FAQs

    If still in doubt - ask!

  10. #10
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    Default Re: trouble with barclays help im new n scared.

    thanx advo8, i have sent letter stating would accept 880.00 only as part payment etc. they replied saying it was Full and finalicon and that if i didnt accept as full and final settlement it would appear we are unable to reach a mutually acceptable resolution.and they are un willing to pay the 880.00. Do i just go to the court online now and fill it in.then get my bundles printed off.


  11. #11
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    Default Re: trouble with barclays help im new n scared.

    just gone to the page you suggested above and it appears i am at stage 5. i followed the link and page could not be displayed is there another anywhere, thanks (basic proccedure bit complete claim form)


  12. #12
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    Default Re: trouble with barclays help im new n scared.

    This may help:
    Getting MCOL Right


  13. #13
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    Default Re: trouble with barclays help im new n scared.

    Barclaysicon always withdraw the offer if you do not accept it as Full and final settlement of your claim. This is completely standard stuff, but I do think you need to do a bit of reading around - this will help you http://www.consumeractiongroup.co.uk...tructions.html


  14. #14
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    Default Re: trouble with barclays help im new n scared.

    thankyou micheal brown and mum of 3 boys. this is just what i have been looking for,today i put in my claim, wish me luck.... will keep you all posted. Thanx again.


  15. #15
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    Default Re: trouble with barclays help im new n scared.

    i have sent Barclaysicon a bog standard spreadsheet of charges i have tried to open the spreadsheets on here that work everything out for you incl the interesticon etc, so i am singing from the same hymn sheet as everyone else. only prob is my computer wont let me open them or save to my computer are there any more spread sheets about that i can use please.


  16. #16
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    Default Re: trouble with barclays help im new n scared.

    morning all, ithink i have sorted the spreadsheets, just a couple of dumb questions
    1, i have filled in my mcol on line in the signatureicon bit do i just type in my name ?
    2, i have read somewhere that you cannot pay using visa electron is this right n if so can i use my sisters Halifaxicon card with it being in differet names n when does it ask for the 120.00.
    please can somebody help as i wasnt to do it b4 i take the cowards route of acceptin pathetic offer and regreting it for all eternity. thankyou.


  17. #17
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    Default Re: trouble with barclays help im new n scared.

    Hi Muggles - yes just type in your name and i used someone elses credit card without a problem.
    Best Wishes
    Sandbag.


  18. #18
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    Default Re: trouble with barclays help im new n scared.

    thanx sand bag wasnt sure if anyone else wud be on yet will do it now. when do theyask for the money


  19. #19
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    Default Re: trouble with barclays help im new n scared.

    Quote Originally Posted by muggles View Post
    morning all, ithink i have sorted the spreadsheets, just a couple of dumb questions
    1, i have filled in my mcol on line in the signatureicon bit do i just type in my name ?
    2, i have read somewhere that you cannot pay using visa electron is this right n if so can i use my sisters Halifaxicon card with it being in differet names n when does it ask for the 120.00.
    please can somebody help as i wasnt to do it b4 i take the cowards route of acceptin pathetic offer and regreting it for all eternity. thankyou.

    1. yes

    2. As soon as you submit the claim.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  20. #20
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    Default Re: trouble with barclays help im new n scared.

    is the card number the 16 digit number across top of card or the account number.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE