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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Scottish Power - Compensation?? HELP!?


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Hi

My power went off on thursday evening at approx 5.15pm, and didnt come back on again until 9.28pm on friday evening...

 

Scottish Power have said that they will give me £50 as compensation.

However, I lost nearly £150 worth of frozen food, and despite having freezer food cover on my home insurance, I dont see why I should have to pay increased premiums for the next year or two when it was totally SP's fault, and they have admitted that the fault was in their 'maintained' power lines.

 

I spoke to one of the workmen at the top of the street who were fixing the fault, and even they said that SP should pay out for my freezer food, and that if i pushed them enough for it then they would pay out. all it says on their website is that they 'dont normally pay out for freezer food' but the workmen told me that if i kicked up a big enough fuss over it then they would do - its going to push my premiums up by nearly £5 per month - doesnt sound like much, but my current premiums are only £20 per month. so thats an extra £60 per year! pushing my yearly premuim from 250 to £315!

 

is there any literature on here that I can use to help me? Im not quite sure what to do - has anyone been through something similar?

 

I could call energy watch - a friend used to work for them and gave me pretty much the same advice as the workmen...

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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I very much doubt they will give you anymore, the guarantee of service states to pay 30 pounds for each 24 hour period of loss of supply and you have had more than that. Regarding freezer food they will keep telling you to claim on your insurance as this is policy. You could try to excalate it and maybe they will give you more as a goodwill gesture but I doubt it, good luck anyways as I think this ruling is unfair.

 

 

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according to energy watch, the guaranteed standard payment is £50 for the first 24hrs, and £25 for each subsequent 12hr period.

i sw energy watch about it, and they said to write to SP first to see if I had any luck before they get involved....so letter sent today!

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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30 pound is the GOS for the gas being off for 24 hours.

 

 

 

Electricity Distributors’ Guaranteed Standards of Service

  • Your local electricity distribution company also has a number of
    Guarantees of Service.
  • These are as follows:

Failure of main fuse

  • If your main fuse fails and causes your electricity to go off your
    local distribution company will visit within the following timescales
  • Weekdays: Notified 7am-7pm, guaranteed to call within 3 hours.
  • Weekends and Bank Holidays: Notified 9am-5pm, guaranteed to
    call within 4 hours.
  • £20 will be automatically paid if they fail to do this

Supply Restoration during Normal Weather

  • Upon being aware of a fault your local distribution company will
    try to restore a loss of supply within 18 hours.
  • If they fail you can claim by contacting them within one month
  • £50 if you are a domestic customer
  • £100 if you are a business customer
  • And a further £25 payment for each additional period of 12 hours
    where you have no electricity

Supply Restoration during Severe Weather

  • During severe weather it may take longer to restore your supply.
  • You may be entitled to receive compensation if your supply is not restored
    within 24 to 48 hours dependant on the number of faults and the number of
    customers affected.
  • You can claim by contacting your local distributor within three months.
  • If your claim is valid the following apply
  • £25 if you are a domestic customer
  • £50 if you are a business customer
  • And a further £25 payment for each additional period of 12 hours where you
    have no electricity to a maximum payment of £200

Estimates for new supplies and connections

  • Once your local distributor has been given all the necessary information
    they will provide you with an estimate for a new connection within 5
    working days when there is no need for additional significant work.
  • If additional work is needed they will provide an estimate within 15
    working days.
  • This only applies to connections requested to developments of 4 properties
    or less £40 will be automatically paid if they fail to do this

Planned interruption of a supply

  • Your local distribution company will inform you of any necessary
    planned interruptions to your supply by giving you at least 2 days notice.
  • If they fail you can claim by contacting them within 1 month
  • £20 if you are a domestic customer
  • £40 if you are a business customer

Voltage Complaints

  • If you advise your local distribution company of a problem with your
    voltage they will either provide a written explanation within 5 working days or
    offer to visit to investigate within 7 working days
  • £20 will be automatically paid if they fail to do this

Making and keeping appointments

  • When required your local distribution company will make and keep
    timed appointments, offering either morning, afternoon or within a 2 hour
    time band.
  • £20 will be automatically paid if they fail to do this

Multiple Supply Interruptions

  • If your supply is interrupted for more than 3 hours on 4 or more
    separate occasions during a 12 month period from 1st April, you can claim £50.
  • You must claim within 3 months of the end of the 12 month period.

Compensation Payments

  • In cases where a failure payment is automatically due to you we,
    or your local distribution company will send this to you
    within 10 working days.
  • £20 extra payment will be automatically paid if they fail to do this

 

 

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Hi,

 

I work for an energy supplier and I will advise that although they say they wont compensate for defrosted food, if you kick up enough fuss, they will eventually pay it. So keep at em!

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Fantastic - just what I wanted to hear. Ive been told that by the workmen and also a friend who used to work for energy watch, however its nice to hear it coming from someone who works in the industry right now!

are there any pointers you can give - anything that might help them pay up sooner rather than later...?

 

any little phrases that might flag up my case to the right people?? - I know its cheeky, but hey, if you dont ask, you dont get!! :D

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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wait and see what SP say, I dont really know their procedures as i dont work for SP, but, this is what would happen if i received your complaint (and believe me i've had a many like this)

 

Firstly, you would be offered the GOS payment, if you refused, i would ask you to provide receipts for all the food that was wasted. If you dont have receipts, a simple list drawn up yourself with the costs will suffice,

 

however, please dont lie, and say you had £500 worth of lobster and caviar from Harrords or somewhere posh like that, be truthful as you are more likely to be compensated if your claim is believable.

 

Also mention that the engineer working on the fault promised you that you would be compensated. The loss of food would not qualify for a formal complaint to be raised, but because a representative of their company has entered into a verbal agreement with you, that would be a formal complaint, so your claim is processed faster.

 

Normally, i would authorise the payment here. SP have admitted fault, and you were told that you would be compensated, so i think you do have a very strong case.

 

If SP still refuse, your next step is Energywatch, provide them with copies of all correspondece sent and received.

 

Another trick is to contact your local MP and ask for them to contact SP on your behalf, addressed to the MD or Chief Executive. Any correspondence forwarded to me from the CE office are regarding as priority complaints, and have to be resolved in 2 days, and if its from an MP, a reply has to be sent within 24 hours (another great way to speed up the process)

 

Threaten to go to small claims court, watchdog, local papers etc, eventually they will pay you, just to shut you up! (harsh but true) :)

 

Hope this helps, let us know how you get on.

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fantastic!

i sent this letter to them on the 12th:

 

I am writing to request that you provide me with compensation for the loss of power that I sustained on Thursday 8th – Friday 9th March 2007.

 

 

Upon my return from work on Thursday evening, I noticed that the power to a number of houses in the street was off.

The power remained off, despite numerous reassurances by yourselves that it would be restored momentarily, until approx 9.30pm on Friday evening. This means that I was without power for 29 hours.

 

 

I have lost approx £125 worth of food from my freezer due to the lack of power, and subsequently sustained damage to the kitchen floor due to water damage from the defrosting freezer.

 

 

I require compensation in the form of £175 from yourselves. This includes both the Guaranteed Standard Payment of £50, and £125 to cover the freezer food that was spoiled. This was discussed with the Engineer on site on my return from work on Friday evening, who confirmed that I would be compensated for both the Guaraanteed standard payment, and the loss of freezer food.

 

 

I have sought advice from Energy Watch, as I do not feel that I should suffer the consequence of claiming back the £125 to cover freezer food from my Home Insurance provider, and therefore enduring the increase in my Insurance Premiums. I was advised to approach yourselves initially for compensation for the above reasons, before Energy Watch will act on my behalf in the recuperation of monies owed.

 

 

I look forward to receiving a cheque for £175 by return.

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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what do you think? do you reckon that i'll just get the standard response offering me £50 or do you think that on the basis of that letter they might just pay up?

 

any thoughts would be great.

 

already clicked your scales!

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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thats great! but they will probably not pay up straight away. They may stick with the £50 offer, or increase it slightly. If they do, dont give up!

 

Keep mentioning the fact that you was promised compensation from the engineer, as this is the strongest factor of your complaint.

 

When you receive their reply, and if they have refused to increase their offer, politely decline the offer and send them your list of damaged food items, before going to Energy Watch. If they dont respond within 10 days, or still refuse to pay up, then write to Energy Watch.

 

good luck!

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great, i didnt give them a deadline, but i think 7 days should be long enough for them to have received my letter and dealt with it to some extent. if i havent heard from them by monday i'll write to them again with a list of damaged food items.

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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  • 2 weeks later...

just a quick update, have been off sick for a week, and in all that time, have had no response from SP, so sending them the following letter today:

 

 

I am very disappointed that you have failed to respond to my letter of the 12th March 2007 a copy of which is enclosed.

 

 

As previously mentioned in my earlier letter, I have sought advice from Energy Watch on how to approach the matter of compensation from yourselves without having to involve Energy Watch, however despite my earlier attempt, you have failed to settle my complaint.

 

 

I am also disappointed that I have had no communication from yourselves regarding the loss of power sustained on the 8-9th March 2007, despite numerous conversations with your customer services department ensuring me that you would be in contact within approximately 10 days of the power to my property being restored, and a conversation with the engineers who came to repair the fault who promised me that I would be compensated for the loss of freezer food.

 

 

I am writing to inform you that I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment as requested in the attached initial letter, sent to yourselves on 12th March 2007.

 

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.

 

 

After that, there will be no further communication from me and I shall issue a claim with Energy Watch against yourselves at the expiry of the second deadline.

 

 

 

any body have any thoughts / advice??

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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just had a call from an Alan Pendleton from SP.. he said that there is no way that they are going to compensate me for the food, and he's going to send me the standard £50 and that is it. I reiterated the fact that a representative of SP had entered into a verbal agreement with me by promising me the compensation, and his reply was ' well he shouldnt have, but anyway, we're still not going to compensate you'

 

what do I do???? do i now write to energywatch? or do i write to the CE?

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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shall i write to the CE with a letter along the lines of...

 

having spoken with AP from your call centre, i wish to make a formal complaint...blah blah (give the reasons as stated above)..enclosed are copies of the previous letters as well as a list of the food lost...

 

and give the CE ten days to respond with payment before i get energy watch involved?

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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right, have just filed a complaint with energywatch

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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  • 1 month later...

got a phonecall the other day about this, from a guy at SP.... he has sent me the £50 GO, and is looking into paying me some form of compo with regards to my freezer food.....but not looking too promising.

ah well.

08/02/07-Prelim letter & SOC sent to Barclays

22/02/07-LBA & updated SOC sent to Barclays

23/02/07-Prelim letter and SOC sent to RBS

05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted

08/03/07-Paid in full from RBS:D

12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC:mad:

26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)

18/05/07- recfd offer from RBS for full amount claimed, accepted!

25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent

26/0507-recd letter from barclays saying that they have closed my account???? help!?

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