Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Have managed to find all my statements and calculated the charges.
I have seen a few people on here mention they have sent their Premlim letters direct to RBOS HQ in Edinburgh.
Is this correct or is it best to send to the branch?
If Head office can someone give me the correct address.
Hi, Benn1. Looks like we are at the same stage. I sent off my prelim yesterday to local branch as opposed to the Edinburgh address. From some stories it looks like it is being resolved at branch level quicker (probably because of volume of requests) and if not forwarded onto Customer Relations in Edinburgh. So shall see how it goes.
Will keep an eye and see how your doing.
Cheers
superward
superward vs First Direct - WON!!!
superward vs RBS - WON!!!
I have sent off my prelim to Cust Relations Dept in Edinburgh but have yet to receive an answer back.
They have until next Tuesday before I move to next stage.
Same stage as myself Benn1. No reply from them and 14 days is up today from when they received it. Preparing my lba and doing some reading up before I send it.
Cheers,
superward
superward vs First Direct - WON!!!
superward vs RBS - WON!!!
any luck with replies? i still have no reply from RBS (5 weeks from the prelim letter ) but dangler8 who is on the same kind of timescale as you and i got an acknowledgement - so ours may be on the way too!
cheers,
superward
superward vs First Direct - WON!!!
superward vs RBS - WON!!!
Hi guys/gals Yes I got a letter dated 5th saying that claim was under consideration, mind you I also e-mailed Sandy Watt and got a quick reply saying approx two weeks delay. This seems to be standard response at this stage. No harm in e-mailing her though. SandyWatts@rbs.co.uk
good luck ,keep you posted.
05/03/07 S.A.R - (Subject Access Request) handed in at branch
Found missing statements at home !!!!
08/03/07 Prelim+ schedule posted rec del
22/03/07 No reply to prelim LBA posted rec del
05/04/07 14 days and no reply to LBA, sent e-mail
27/04/07 Offered FULL SETTLEMENT £3375
03/05/07 Cash in bank account
Been away for little while with work so not had much chance to get on here.
Was collecting all my information etc ready for filing a claim this week when I received a letter today from RBOS offering to settle the claim in full for the total I requested. HOORAY
They have sent me sheet to sign and return accepting Full and final settlement.
Should I be sending a letter back with this or just accept by signing their form?
Benn1 vs RBOS
Reply With Quote
) but dangler8 who is on the same kind of timescale as you and i got an acknowledgement - so ours may be on the way too!
Offered FULL SETTLEMENT £3375
