Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 10th March 2007 15:54 #1
    Boilerman Boilerman is offline
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    Default Gobsmacked!! **** NATWEST ****

    Hi all,

    My first entry here, I sent in my first letter to Natwesticon requesting a summary of charges made on my account over the last six years using the letter template, I received a reply some 5 days later asking for my previous address details covering that period, I duly sent the details by return and within 5 days I received all bank statements covering the period. Are they normally this quick?

    I'll keep you posted as to how I'm progressing

    Regards

    Ken

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  2. 10th March 2007 15:59 #2
    ian cognito
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    Default Re: Gobsmacked!! **** NATWEST ****

    More evidence that they are finally getting their act together! they seem to be paying out quicker too so you may have chosen ther ight time to claim.

    Start a thread in the Nat West forum to keep us informed of how it's going.

    Good luck!

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  3. 10th March 2007 18:44 #3
    BankFodder BankFodder is offline
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    Default Re: Gobsmacked!! **** NATWEST ****

    Quote Originally Posted by Boilerman View Post
    Hi all,

    My first entry here, I sent in my first letter to Natwesticon requesting a summary of charges made on my account over the last six years using the letter template, I received a reply some 5 days later asking for my previous address details covering that period, I duly sent the details by return and within 5 days I received all bank statements covering the period. Are they normally this quick?

    I'll keep you posted as to how I'm progressing

    Regards

    Ken
    They never used to be that quick. It is just that they have come on well in our training programme.

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
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  4. 27th March 2007 09:24 #4
    Boilerman Boilerman is offline
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    Default Re: Gobsmacked!! **** NATWEST ****

    Well now an update!!

    I sent my request for repayment on the 12th March, got a reply today 26th March, I know I had to read it twice too....Basically they are saying that they will write off, £2,034 to bring my account to zero and pay me a cheque for £1,007, hang on let me do the Math....They have taken in unlawful charges £4.5k My over draft was £2,034, therefore 2,034 + 1007 = £3,041 taht means that they want to keep £1,459 of my money...Cheeky so and so's, They gonna get a letter tomorrow morning!!!

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  5. 27th March 2007 09:37 #5
    ladybird17 ladybird17 is offline
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    Default Re: Gobsmacked!! **** NATWEST ****

    good on ya Boilerman!!

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE