Thread: Egg Offer

Sent my first requests to Egg (Green) and Egg (Blue) on 23rd February. Received replies to both today offering to pay back the difference between the £20 charges and the now reduced charge of £16.

Green Card
Requested £412 + £44.94 interest
Offered £78 and no interest

Blue Card
Requested £140 + £15.80 interest
Offered £28 and no interest

They also say in their response letter that the OFT indicated that it would not proceed further against Egg on the basis that Egg reduced its charged from £20 to £16 voluntarily. I still think this is far too high.

Haven't noticed anything about Egg's reaction to reclaiming bank charges so far!!

Does anyone else agree and should I proceed to stage 2 and send them a 'court action' letter.

Also, is there a risk they could close my accounts and demand that the current balances be cleared immediately?

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Thanks for your prompt response livelylad... very encouraging. I will certainly push forward on this one and let you know the outcome.

I know that most people don't bother but i sent a little reminder to them by email to their customer relations office 3 days b4 the lba was due to run out and restating that I went to court. I got full settlement 2-3 days (right on the wire) later.. funny that...