Thread: Maisielou v Barclays - SETTLED!!

After reading all your posts i decided to "have a go" at getting my charges back
I received all my statements last week ( they sent 8 years worth poor postie)
today i have sent off my first letter........so far so good.......you will no doubt
see me on here again for advice...hope thats ok ?

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I have read the f&q so many times my head is spinning lol i know this question is more than likely there but if it comes to taking court action on a joint account do both names have to be put on the form..thanks

Haven't heard anything yet..but have opened another bank account........just incase they decide to close this one

Hi
I received this "standard" letter today
Dear mrsxxxx
Thank you for your letter received at this office on 4 may

I am sorry you are unhappy with the charges you have incurred. your comments are receiving attention and one of my team will contact you as soon as possible.
Please find enclosed a copy of our complaints leaflet,which explains how we deal with this matter.
should you wish to discuss this matter further,please do not hesitate to contact us on 0207 116 4561


yours sincerely




Mike Brophy
Enc complaints leaflet

Hi
I sent my first letter off 10 days ago which Barclays have replied to with the normal blah blah the trouble is after having another look through the statements i have noticed i left £300 off ??? :o :o is it ok to revise the amount when i send my letter before action
thanks

Thanks very much

I know im thick but........Barclays owe me £5997.77 and im just getting my letter before action prepared what part of that do i add 8% interest to im really confused
thanks

....the only trouble is for some reason the spreedsheet wont open ive tried all things?

Ive tried all sorts downloadied it again .but it still wont open???

Originally Posted by maisielou

Ive tried all sorts downloadied it again .but it still wont open???

You don't add the interest on until you put the claim in with the courts!
Leave it out of all the letters.

Right.ive now managed to open it.............but still cant make heads or tails of it?

Thanks Bovvered..........by jove i think ive got it lol

Right................i was just getting the excel spreadsheet sorted (incase it goes to court) but it wont add the 8% i must be doing something wrong??
any ideas

You may have deleated the formula. Download another and start again, but remember to remove the lines you don't use as it will add them on to your total.

Good Luck

hanks Missie...works perfect now