Thread: Vanquis card ;are you a victim or know someone who is ?

Martin3030

I have tried to pm you re Vanquis,your inbox is full, don't won't to put onto an open forum.

Hi - The one I've received was my original mailshot. I wrote back to them nearly two weeks ago saying that it was not acceptable as a true signed copy of an agreement, etc, etc, and I have not heard a peep out of them since and they have stopped phoning for payment. So will wait to see what they are cooking up.

monopoly23 - I should watch out because I had the same letter this was then followed by Intended Action and then a Default Notice. Agreement did arrive but this was the pre-contractural one, ie Agreement/application form.

Sorry, mislead you slightly. I was corresponding with them about the account when I received a letter to say they were looking into the matter and would come back to me within 28 days, but in that period they issued the Intended Action letter which I responded to, they then issued the default which they back dated and didn't give me the requisite 14 days notice, so I wrote back and asked for the agreement. What I received was a copy of the mailshot application form/credit agreement. It is headed correctly with all the terms and conditions, but the box you sign there is a message below it PLEASE SIGN THE WHITE BOX ABOVE. WE CANNOT PROCESS THIS APPLICATION WITHOUT YOUR signature.
One thing to keep is the envelops. Date all your letters when received. One of my letters was dated 12th April not received until 21st April. The default notice was dated 27th April received 3rd May.

I'm a victim of Vanquis. I wanted to pay off my Vanquis debt by getting another card from my bank and doing a balance transfer. Vanquis do not accept balance transfers or any payment from other CCs. Is there anyway round this? Has anyone else experienced the same problem? I have lengthened this reply by way more than 2 characters

Mikey P

I am a victim of Vanquis. I wanted to pay them off by getting a new card from my bank and doing a balance transfer. I got the new card but Vanquis will not accept balance tranfers or any payment by other credit cards. Can anyone help or advise?

MikeyP

Hi all, I have had some success with Vanquis for charges back.

Have had charges re-payed back for my account (200+)and they did offer £290 back for the wife's account but wanted to change whole account to include, annual fee of £25 and interest rate up to 54%, then we would not receive any charges what so ever.
Wrote back and told them where to go and have had no further replies but have just sent an LBA so will see what happens.

At the moment all credit cards are re-paying the fees, just had a refund from MBNA for my father of £813 which was all charges and interest since account opening.

1: I send standard template letter regarding charges been unfair and I
want them back.
2: No joy with letter 1 then letter 2 which is letter before action.
3: No joy, Start court action.

So far never had to go to part 3 as all have paid up when they received the LBA.

Also Vanquis do allow transfers, I did 1 a few months back from my Barclaycard to Vanquis at £700 at %, (thanks Barclaycard).
Try to get a card with online access as then you can set up a transfer to another card.


George

Normally you own bank should arrange this direct, I can't see how they cannot accept it being direct from one bank to another.

Thanks Biggeorge and suprise. I've just tried again using my Halifax CC which has an online facility. When I tried to make the balance transfer halifax reject it. The message reads we do not balance transfers with this bank. So maybe it's a halifax thing. I think I'll try to get a Barclaycard and do it that way. Thanks for your help

I will say now I understand the frustration of people on this subject... However.....

I have just had a call from Vanquis to process my application, and am over the moon to say that I was accepted and will have my card in about seven days....!!!

So, now your all thinking I'm a escaped lunatic, I shall explain...

Back in December of 2006 I was declared bankrupt... No excuses, my own fault.. I lived outside my means and suffered the consequences...

Since then, I have tried to get a bank account that is actually worth having... Understandably: To no avail

I was of course discharged from the bankruptcy in December 2007 and frankly have learnt my lesson... We now live a more 'frugal' lifestyle...

I would give my right arm to have a decent bank account that wasn't one of these 'managed' accounts that you get online for about £12.00 pcm I'm talking about a standard high street bank account thats worth having: not a Natwest 'step' account which doesnt permit Direct Debits or Standing Orders..!! A proper account that I can then use to prove to the bank that I can run my finances correctly...

Vanquis have been the first company I've contacted that have been prepared to actually take a chance on me... Now I know the interest is high, but then the card is designed for people that are a high risk...? I accept this and am still grateful for the act of faith they have shown in me...?

Its not as if I'm goin to burn my credit limit with the card on a new porsche...! I shall use it minimally so the account is active, I shall clear the balance within the allowed limit so I pay no interest, or very little... and hopefully, one day... I can walk into a 'normal' bank with a fistful of account statements, lay them on the desk and say, "Look... I can run my finances properly with regard to credit cards, now please give me a decent bank account..." I mean its not as if I even want the facility of an overdraft..!!

So yes, Vanquis ARE expensive, but I was naughty and am now prepared to pay their higher rates to prove my rehab is complete...lol

There are no other options that I am aware of...

I do, of course, hope and pray to be corrected by the members of this site though...


PF

Just to correct you on the Natwest Step account. It is actually a very good account to have. You can have direct debits and standing orders. Their charges are only £5 for returned items it also allows you to pay the money in the account for any d/ds etc on the same day.

There is no overdraft facility on this account but I personally prefer that as they do not authorise payments if funds aren't available and then charge you excessive fees for going overdrawn.

Their clearance on cheques is also fast, I paid a cheque into my account on Monday and funds were available on Wednesday.