Hi,

I was wondering if I coud have some help, I have browsing this website for a while now and am processing claims against 2 banks.

What i want to know is that I saw someone had sent a letter to the A&L about their account operation in respect of the way they list their transactions - i'm prob not making sense here.

The A&L always put our account into the red even though money has been credited the same day (they always change the order in which the money goes in) I want to make a complaint about this and take it as far as the Financial Ombusdman etc.

any help would be appreciated!!

Thanks

Sarah

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