Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)
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  1. #1
    Banned Karnevil

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    Default Faulty Fuel Claims Info

    Have you been affected by Faulty Fuel ?

    Motorists have reported problems following fueling their vehicles - including juddering, misfiring and suffering a loss of power.


    Motorists affected will be able to claim for the damage caused.


    Ensure that you keep proof of purchase, a sample of the petrol and any parts of your vehicle that need to be replaced

    It is also worth checking the details of your car insuranceicon and car warranty to see if you are covered for any work that needs to be carried out.

    If it is shown that the petrol was contaminated then the costs of repair can be reclaimed from the garages in question.


    Anyone affected is advised to take their vehicles to an independent garage to have the contamination confirmed.

    You will need to know the following details before claiming;

    Which petrol station did you fill up at?

    Where was the petrol station located ?

    What date did you fill up?
    You need to have your petrol receipt.

    What is the Make, Model and Year of your vehicle?

    Describe the problem with your vehicle?

    Approximate cost of repair / independent garage estimate to repair.
    In the first instance telephone the customer service numbers below; You should contact the retailer in the first nstance, Tescos have today said they will address the problems and make refunds/pay for repairs. Legal action should not be neccesary until you have spoken to on of these customer care depts and found out the situation.

    Tesco 0800 028 6428.

    Asda's 0845 300 1111.

    Morrisons 0845 611 6111.

    Total 08457 346 222.

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  2. #2
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    Default Re: Faulty Fuel Claims Info

    If you do not have a petrol receipt you may be able to reconcile any clubcard/loyalty card points received with the purchase.

    Additionally you may also be able to show the purchase with your credit card or bank statement showing the purchase.

    Once you have contacted the retailers we would advise against signing and Full and finalicon settlement agreements in case of future problems related to the contaminated fuel.


  3. #3
    Banned Karnevil

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    Default Re: Faulty Fuel Claims Info

    If you don't get anywhere with the retailers through the standard complaints/refund procedures which they are currently setting up you may be able to use Part 1 of the Consumer Protection Act 1987 which imposes strict liability on product producers for harm caused by defective products.

    This means that where someone is killed or injured, or their property is damaged by a defective product, compensation can be claimed without having to prove the producer negligent, provided it can be proved that the product was defective and the defect caused the injury/damage. Unless you are able to negotiate a settlement with the producer of the product, you will need to bring a civil action in a court of law.

    Consumer Protection Act 1987 (c. 43) - Statute Law Database


  4. #4
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    Default Re: Faulty Fuel Claims Info

    There was an Ad in this Mornings Manchester Metro from Tesco stating that they would pay for damages etc, I will scan it in when i get home and send it to you if you want

    "We'd like to promise to pay for repairs" was their words and to contact them on 0800 028 6428

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    Default Re: Faulty Fuel Claims Info

    Full list of Tesco stores which were affected by contaminated fuel:
    • Abingdon Extra
    • Addlestone Extra
    • Aldershot
    • Amersham
    • Andover
    • Ashford Crooksfoot Extra
    • Ashford Middlesex
    • Ashford Park Farm
    • Aylesbury Tring Road
    • Aylesbury Extra (Broadfields)
    • Baldock Extra
    • Banbury
    • Barking
    • Barkingside
    • Basildon Mayflower Retail Park
    • Basildon Laindon Hills
    • Basingstoke
    • Beccles
    • Bedford Goldington Road
    • Bedford Cardington Road
    • Bicester Pringle Drive
    • Bishops Stortford
    • Blandford Forum
    • Bognor
    • Borehamwood Extra
    • Boston
    • Bournemouth Extra
    • Bracknell North
    • Braintree Great Notley
    • Brent Cross Hendon Way
    • Brent Park
    • Brislington
    • Bristol Bradley Stoke
    • Bristol East Extra
    • Broadstairs Extra
    • Bromley By Bow
    • Brooklands Extra
    • Buckingham
    • Burgess Hill
    • Bursledon Towers Extra
    • Bury St Edmunds
    • Cambridge Bar Hill Extra
    • Chelmsford Miami / Princes Road
    • Cheltenham
    • Cheshunt Brookfield Extra
    • Chichester
    • Cirencester Kingsmeadow Extra
    • Clacton
    • Clevedon
    • Colchester Greenstead Road
    • Colchester Highwoods Extra
    • Colney Hatch
    • Crawley Hazlewick
    • Didcot
    • Dover
    • Dunstable
    • East Derehem
    • Eastbourne Extra
    • Elmers End
    • Ely
    • Faversham
    • Feltham
    • Feltham Dukes Green
    • Ferndown
    • Flitwick
    • Folkstone
    • Frogwell Chippenham Express
    • Gallions Reach Extra
    • Gatwick Extra
    • Gillingham Kent
    • Gloucester
    • Goodmayes Extra
    • Great Dummow
    • Great Yarmouth
    • Harlow Church Langley
    • Harlow Edinburgh Way
    • Hastings
    • Hatfield Extra
    • Havant Langstone Harbour
    • Hayes Bulls Bridge Extra
    • Hemel Hempstead
    • Hoover Building
    • Horsham Wickhurst Lane
    • Hunstanton
    • Huntingdon Sapley Extra
    • Hythe
    • Ipswich Copdock Extra
    • Kettering
    • Kings Lynn
    • Kings Lynn Wooton Road Express
    • Lakeside Extra
    • Lea Valley Extra
    • Leatherhead
    • Leighton Buzzard
    • Lewes
    • Lewisham
    • Littlehampton
    • Lowestoft Pleasurewood
    • Lunsford Park Extra
    • Maidstone Grove Green
    • Maldon
    • March
    • Martlesham Extra
    • Milton
    • Milton Keynes Bletchley Extra
    • Milton Keynes Kingston Extra
    • Milton Keynes Wolverton
    • Nailsea
    • New Maldon Extra
    • New Milton
    • Newbury Extra
    • Newmarket
    • Norbury Express
    • Northampton South Extra
    • Norwich Earlham Road Express
    • Norwich Extra
    • Norwich Harford Bridge
    • Osterley
    • Oxford Retail Park
    • Peterborough Extra
    • Pitsea Extra
    • Ponders End
    • Poole Fleets Corner
    • Poole Branksome
    • Poole Extra
    • Portsmouth
    • Potters Bar
    • Purley Extra
    • Rainham Essex Extra
    • Ramsgate Manston
    • Reading Extra
    • Romford Roneo Extra
    • Romford Gallows Corner
    • Royston Extra
    • Saffron Walden
    • Salisbury Southampton Road
    • Sandhurst Extra
    • Sevenoaks Riverhead
    • Sheerness
    • Shoreham Extra
    • Sidcup
    • Slough Wellington Extra
    • Southampton
    • Southend Extra
    • Southwark
    • St Neots
    • Stalham
    • Stevenage Extra
    • Stowmarket
    • Stroud
    • Sudbury
    • Sunbury Extra
    • Surrey Quays
    • Sutton-Cheam Park Farm Extra
    • Swindon Extra
    • Thetford
    • Twickenham Extra
    • Twyford Road Eastleigh Express
    • Waltham Abbeyicon
    • Watford Extra
    • Wellingbourgh Victoria Park
    • West Durrington
    • Weston Favell Extra
    • Whiteley
    • Whitstable Extra
    • Winchester
    • Wisbech
    • Yeading Extra


    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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    Default Re: Faulty Fuel Claims Info

    I dont suppose anyone has a list of morrisons that were affected?

    my father-in law says his car had all the symptoms and was serviced a week before he filled up. damage cost him 400 - howver morrisons says that they had no petrol delivered in devon that was contaminated? how can I check this for him?

    thanks

    jansus



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