Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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    Default Correct Procedure.

    What would be the correct procedure to recover debt from a client?

    I understand that debt collectionicon letters may be classed as threatening so would any one like to write a non threatening letter (s).


    I would appreciate if you could list the steps to take.

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    Default Re: Correct Procedure.

    You could try writing and asking if there is a reason for the delay in payment.
    Perhaps they have a dispute or query with the amount. Whatever the reason,
    if they ring you or write, you will give them a sympathetic hearing. If you have a
    direct line number give them it saying that their call will thus be treated in confidence.
    If /when they do call, it is important not to put the fear of God into them as you will find it hard to get them to contact again. You must
    try not to be judgemental and criticise them, so as to ensure that they
    keep in contact-even when they can't pay you. At the same time you
    have to assert your self sufficiently so that they understand that they cannot walk all over you. Sometimes a fine balancing act.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE