Thread: Laura v Natwes - stage 1

I've been through my bank statements for both accounts held at Natwest (one is dormant other than their blooming charges going through it).

Calculated some £1,227.48 in charges and have now drafted letter 1 to Borehamwood requesting a refund.

Will send tomorrow and keep this journal posted.

Only worried about a loan that I have with Natwest...I've never defaulted but scared they'll ask for repayment in retaliation. Anyone claimed who had a loan in issue?

Laura

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Only worried about a loan that I have with Natwest...I've never defaulted but scared they'll ask for repayment in retaliation. Anyone claimed who had a loan in issue?

Loan is covered by a completely separate agreement and won't be affected by a claim on your bank a/c

Thanks Michael - thats what I thought but when having read horror stories I wanted to be sure!

Prelim letter going off today - ooooh how exciting!

laura d,
Good luck. Lots of great help available here.

Thanks Parkvale!!

A few people have commented that it was my own fault etc etc. However, the main offending account has been 'dormant' for the last 4 years and the only thing going through it are bank charges. I'd put £100 in it but due to their charge accrual system, it would dwindle down to £0 after a few months and then debit interest would take it over the limit and the cycle starts again!

That 'dormant' account is responsible for about £900 of my claim which is disgusting considering the only time I'd use it was to transfer another £50 to cover their charges!!!

Really don't know why I've not done something about it sooner - still the payback will be better in a lump sum

Those people who critised you wil be smiling on the other side of their faces soon.:o

Just sent letter by Registered Mail - they've got 14 days....an counting

laura d,
Your up and running now .No stopping you now

Just checked the Royal Mail website and letter was delivered this morning -- I'm nervously excited about the next weeks/months!

Its all positive though. Its a bit like riding a roller coaster. Youre scared stiff, but the exhileration of the ride, you just cant resist. Tis just the same. Will be fine. A few pot holes in the road perhaps, but all will work out fine. Best of Luck. xxxx

Sincerely, best of luck, but you wont need it. You will be fine. And those who have judged you and said it was your own fault etc. will be laughing other side of their faces when you win. LOL. I will be watching your thread. But you will be fine........ another classic example of Nasty West abusing their loyal customers.

Sorry,

Does anyone have a proper postal address for Borehamwood had it once but lost the thread it was on!!


Thanks

Bj


:o

http://www.consumeractiongroup.co.uk....html?garpg=15

Here you go:-

Customer Relations Unit
225 Shenley Road
Borehamwood
WD6 1TE

Thanks Laura d

BJ




ps Parkvale this address not (don't think) on contact sheet can a Mod put it there, Thanks

perhaps a really basic question here, forgive me...

Are people usually giving 14 working days (i.e. mon-fri) or are you including weekends.....

Thanks

All timescales are calendar days

Thanks Michael - as I thought but just wanted to check!

Laura, good question I was wondering.


BJ