Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi - my son sent his claim for charges up until 13th January. So far they are saying no but he has written to them saying he will make a claim in the small claims court. My question is that charges are continuing to mount up, is it best to wait until the FSA make a ruling and submit a second claim or should he telephone them now to see if they will refund any of these more recent charges. If so which telephone number is the best one to use. Many thanks.
Hi and Welcome!
I would follow the step-by-step guide on this site for your son to get his money back, have a look at the following links, this method works the best: http://www.consumeractiongroup.co.uk...tructions.html
Accumulated charges since claim date
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