Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
i asked Natwest for my last 6 year's bank statements but they sent me a booklet about their complaints procedure and said there is now no need to get past 6 year's statements. should i insist on getting my statements?:o
Hi, under the data Protection Act, thy have to give you information they hold on you. If you haven't already you need to write to them enclosing a cheque for £10 being the maximum they can charge. I've pasted an example letter requesting your statements below
[EDIT Removed letter. Please do not paste the letters from the library onto the open forum. They are for registered members only.]
I am running a small business, when ever i try and contact my Relationship manager firstly i cant get throught most of the time it is on the answer phone message, when i leave a message he never gets back.
What should i do as this relationship manager is costing me alot of money as to when i need him he is not around and not helpful.
the excus he is using he is stuck withother issues and customers.
I am running a small business, when ever i try and contact my Relationship manager firstly i cant get throught most of the time it is on the answer phone message, when i leave a message he never gets back.
What should i do as this relationship manager is costing me alot of money as to when i need him he is not around and not helpful.
the excuse he is using he is stuck with other issues and customers.
To be blunt, if he isn't contacting you then change or look to change bank since if they simply are ignoring you then don't accept poor service.
natwest complaints procedure- question
for my last 6 year's bank statements but they sent me a booklet about their complaints procedure and said there is now no need to get past 6 year's statements. should i insist on getting my statements?
:o
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Re: natwest complaints procedure- question
Originally Posted by Dodgy_Javed
