Hi Cornucopia
Thanks for that, I've been reading the MBNA threads & have noticed on a couple that they seem to have used the spreadsheets to calculate contractual interest, then at MCOL stage they've added the 8% as well. I just wanted to know if this was possible & correct, rather than blowing the claim out of the water with a big gaff!
The story so far on this is -
SAR
sent, statements received free with the fee refunded, although not complete & a letter telling me they hadn't treated it as an data request. So I sent off the
SAR
again with the extra info they said they needed & proof it was me (mum) requesting it. In the meantime as the statements I'd received were almost complete I got on the spreadsheet & as time ticked eventually sent prelim off. The total claim is around 3k with contractual interest. (Haven't got stuff to hand to give exact amounts, or a working pound sign!)
Very quickly had a reply denying everything in the standard we're right you're wrong letter, but also offering me a goodwill payment of 820.00 I sent the template refusal off saying I'd continue to reclaim all charges in full. Sent
lba
off when the date came around, then again received another we're right you're wrong letter & as you don't seem to have grasped tis we'll send another goodwill payment of a further 886.00 but that's your lot, please go away! I said thank you if you really must, but can only accept as partial settlement & please be aware am coming after you for the rest as per my last letter.
My mum hasn't had any
telephone calls
or any other mail from MBNA like some others have had.
MCOL time arrives & as I said my computer went belly up so it's been over a week since I should have filed that. Just need to get the interest thing nailed before I do
The MCOL thing doesn't scare me at all, nor the thought of going to court, I've been successful with claims against
HSBC
& Halifax & am happy to do the rest!
If anyone could clarify on the interest thing that'd be great though -
Many thanks, this site is brilliant & the level of support from everyone, & help is amazing.
Thank you,
Zsazsa
Nikname given at uni - something to do with lips I think!! LOL
