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i'm helping my sis with a claim for her BOS current account. we've noticed that from opening of account ~2001 til 2004 there is an account maintenance charge every month of £15 they were also overdrawn and charged for that. so anyone know if the account maintenance charge is reclaimable?
I think the charge is reclaimable. I am just about to telephone RBOS for my sister in law who has had 2 charges on her account both for £28. The note that was included with her statement stated that the charges are a maintenence charge. This is because she went overdrawn on her acount £4.35 for 3 days and £8.08 for 1 day.
I would sugest she check her statements to rule out an unauthorised overdraft. If she did not request or get notified about additional services then i would presume them to be charges for unauthourised use of the account at some point.
If you find that she has been overdrawn at some point during each month it is possible it is an unauthorised overdraft fee which is a claimable charge. I hope this makes a bit of sense and helps a little.
BoS account maintenance charge?
current account. we've noticed that from opening of account ~2001 til 2004 there is an account maintenance charge every month of £15 they were also overdrawn and charged for that. so anyone know if the account maintenance charge is reclaimable?
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