Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    iwcd01 Novitiate

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    Default iwcd01 vs Woolwich

    I have a closed Woolwich account and have been in the process of claiming charges back for around a year. It took them 8 months to provide me with statements from the accounts startup some 6 yearsicon ago. I wrote them a letter saying I want these charges back and got a reply saying it would take them 4 weeks to look into. After this came another letter from Barclaysicon Head Office saying they would look into it. A few weeks past and I received the standard " You agreed to our terms when you opened the account so go away" letter.

    I sent the lbaicon 3 weeks ago with a list of the charges (without 8%) using the spreadsheet from this excellent site. I have not received a response. It is three weeks because it is payday wednesday and as with many people that is when I can afford the Court fee. I have registered with MCOL and intend to file the claim for ₤1450 + interesticon on Wednesday.

    I cant believe they have ignored the LBA and have not even made an offer to settle prior to a court claim.

    I will keep you all informed. Feeling a bit anxious about spending out ₤120 which is a lot to us at moment!! But hey here goes. Watch this space.

    Similar Threads:

  2. #2
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    Default Re: iwcd01 vs Woolwich

    Do it! You'll be fine....
    Plenty of help on here if you get nervous or unsure about anything

    Woolwich (Barclays)
    Prelim sent 05/09/06, various correspondance sent/recieved, LBA sent 09/10/06, Goodwill gesture of £xxx offered 21/10/06 (rejected!), MCOL filed 11/12/06, Defence & Court AQ recieved 11/01/07 returned 29/01/07.
    30/01/07 Transferred to District Judge for directions. 05/04/07 Case Management Conference due at Southend County Court.

    Vodafone
    account in dispute, see this thread... http://www.consumeractiongroup.c o.uk/forum/telecoms-mobile-fixed-broadband/59651-cancelling-accounts-email.html

    Capital One (myself and partner)
    coming soon... watch this space!

    Llyods TSB Credit Card Charges (partner)
    coming soon...watch this space!

    TeleWest Broadband
    non direct debit fee's, coming soon... watch this space!

    I'm sure I'll think of some more!

  3. #3
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    iwcd01 Novitiate

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    Smile Re: iwcd01 vs Woolwich

    Thanks steve - I'll be doing it tomorrow (wed 28th) - I've seen the reports on BBCs Watchdog last week and in the news. Bit worried that they will up the anti with the influx they will receive in cases against them and somehow close the gate. I will post here again tomorrow to confirm claim started.


  4. #4
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    Default Re: iwcd01 vs Woolwich

    Hi
    I would read these, http://www.consumeractiongroup.co.uk...se-read-these/

    http://www.consumeractiongroup.co.uk...tructions.html

    They will string you along till eternity unless you send them the correct letters and in the in the correct order.
    And if you had followed the above, you would in all likely hood have repaid your money by now .
    Anyway rant over settle down and do a few hours of reading, not only of the above but also the Woolwich forum, so you can see how others have successfully reclaimed their penalties.

    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  5. #5
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    Default Re: iwcd01 vs Woolwich

    I have read all of this and sent all of the letters in the correct order


  6. #6
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    Default Re: iwcd01 vs Woolwich

    I have now filed the claim with MCOL and sent a list of the charges and covering letter to the court. Not sure if I need to send list of charges to Woolwich/Barclaysicon again? Fingers Crossed


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    Default Re: iwcd01 vs Woolwich

    Its not a bad idea to sent a shedule to them as they will only winge about it in their defence.
    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  8. #8
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    Default Re: iwcd01 vs Woolwich

    Update - I have received the paperwork from the court to say that the claim has been issued. They have till the 20th March to reply. I also sent the bank the list of charges again. Let the wait begin!


  9. #9
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    Default Re: iwcd01 vs Woolwich

    Good old Barclaysicon/Woolwich true to form have not yet acknowledged my claim. 19 days past the date papers processed by MCOL is tomorrow (20th). Reading the posts here it seems likely they will acknowledge tomorrow to give them 14 days to defend. If they do not acknowledge then I will enter Judgement in default, realising that they can still acknowledge within 48 hours of this. They must be employing more staff now to keep up with this!


  10. #10
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    Default Re: iwcd01 vs Woolwich

    And what a surprise - On the 19th day they have acknowledged, giving them a further 14 to defend!


  11. #11
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    Default Re: iwcd01 vs Woolwich

    And I hope lots of you saw the BBC Whistleblower program tonight! A previous employee of Yorkshire Bankicon calculated the true cost of a bounced DD/cheque to be two pounds at the most! Barclaysicon featured predominately and (some of) it's employees were to seen to laugh at charging those who could least afford it! Barclays/Woolwich lookout - the consumer fights back.


  12. #12
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    Default Re: iwcd01 vs Woolwich

    Quote Originally Posted by iwcd01 View Post
    Barclaysicon/Woolwich lookout - the consumer fights back.
    I'm hungry for my money so this consumer bites back!


  13. #13
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    Default Re: iwcd01 vs Woolwich

    At the last possible moment, they have defended saying they dispute the whole of the claim. It is now to be passed to the local court and no longer dealt with by MCOL. I guess allocation questionnaireicon is next. Is it worth phoning them now to stop wasting the courts and everyones time? OR carry on towards a court date? Any advice welcome


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    Default Re: iwcd01 vs Woolwich

    Hi Iwc
    From personnal experience untill you get some sort of hearing (allocation or direction) they will hang it out till the end.
    When you get a date leave it till 3 weeks before the hearing to phone their legal dept.
    Just sit back and read CAGicon for the next couple of months

    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  15. #15
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    Default Re: iwcd01 vs Woolwich

    I have now received their defence in writing from MCOL and it has been transferred to my local court. It has been directed that the aqicon be dispensed with! I understand from other threads that this will speed things up in our favour and stop the banks abusing the court system. I will be sending letters to the Woolwich and my local court on Monday as suggested in the latter parts of this link . Again views of any others appreciated. I think we are approaching the finale!!


  16. #16
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    Default Re: iwcd01 vs Woolwich

    An update to my case - This this now been block listed with a number of similar cases for 25th July - documents to be filed by 11th July. I have had these dates since 20th April! Must start thinking about documents for this.


  17. #17
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    Default Re: iwcd01 vs Woolwich

    iwdc

    Have you let a MOD know now you have a court date?

    3 Active Claims:
    Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay
    Barclays Refund of Bank Charges (Joint account) - Awaiting court date
    Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.


    3 Wins :
    Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)
    HSBC (on behalf of brother)
    Settled Out of Court - £3,874.76
    Alliance & Leicester (on behalf of friend)
    Settled Out of Court - £723.41

  18. #18
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    Default Re: iwcd01 vs Woolwich

    I will do now thanks - Got less than 4 weeks now till date and papers to file by the 11th!


  19. #19
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    Default Re: iwcd01 vs Woolwich

    Hi iwcd

    Have you been reading the threads on this forum. The advise is that Barclaysicon are setlling most claims that are within 3 or less weeks to court date.

    Stick a new threadicon om the main Barclays forum if you like as that gets far better exposure (and more replies) than the sub Woolwich forum.

    You'll get lots of advise on which tel number to call and how to word your enquiry giving them opportunity to settle.

    3 Active Claims:
    Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay
    Barclays Refund of Bank Charges (Joint account) - Awaiting court date
    Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.


    3 Wins :
    Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)
    HSBC (on behalf of brother)
    Settled Out of Court - £3,874.76
    Alliance & Leicester (on behalf of friend)
    Settled Out of Court - £723.41

  20. #20
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    Default Re: iwcd01 vs Woolwich

    This thread now follows here



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