Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    eastw77 Novitiate

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    Default New car is a lemon!

    Hello, any adice on my problem would be greatly appreciated.

    My mother bought a brand new car from a franchised ford dealer, paying cash and recieving the car last September. Since then the car has broken down 4 times, these weren't just little problems actual stuck the side of the road brake downs all for different reasons. The last one which happened the other night she was in the middle of nowhere in the pitch black dark and heavy rain which has left here very shaken up. Needless to say she has no confidence in the car now and really does not want the car back at all. Legally, how do we stand as far as rejecting the car after 5 months. I believe the car to be faulty/unfit for original purpose/not of satisfactory quality as per the SOGAicon. Can we expect a replacement car or the lot value of the vehicle?
    The dealer are just saying that all they are leagaly obliged to do is fix the car! We do not want this car!!!

    Many thanks for any advice.

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  2. #2
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    rosiecotton Informative rosiecotton Informative rosiecotton Informative

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    Default Re: New car is a lemon!

    Was it the same fault each time?

    You won't be able to outright reject the car for a full refund, however if the company have had a reasonable opportunity to repair the fault and have not done so, then you can pursue rescission of the contract. If it's been the same fault each time, you can claim that you have given them a reasonable opportunity to put the problem right and they have failed to do so, therefore you now wish to rescind the contract and claim a partial refund.

    You won't get a full refund as you have had some use of the car; reasonably you would expect a refund to cover the cost of buying a like-for-like replacement vehicle.

    Please note I'm not insured in this capacity, so if you need to, do get official legal advice.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE