Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Natwest say OFT gives them 6-8wks to respond to bank charges letter.
Natwest say OFT gives them 6-8wks to respond to bank charges letter. Hi Everyone,
Well I'm trying to claim back bank charges from Natwest amounting to £1,200. I wrote the standard letter to them nearly 3 weeks ago and basically received a reply saying that the Customer Relations Team would contact me within 10 days. Well, the 10days came and went, and I was about to initiate proceedings against them using the claim online site, but then decided to ring them up for a last attempt to resolve it. Well this was in the morning and by the afternoon I finally got a call back saying that the Office of Fair Trading had now given them 6-8 weeks within which to respond to letters regarding bank charges. And that they would be getting back to me with an offer in about 5 more weeks. Does anyone else know anything about this?? And do I really have to wait that long just to receive a reply to my original letter?? Im really confused as to what I should do next.
Anyone who can shed some light on this itwould be much appreciated!
7. Thinking of a Full & Final Settlement?Read Here
my views are my own...seek legal advice if ness
NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
- alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
rather than hittting to be my friend - hit the star
Re: Natwest say OFT gives them 6-8wks to respond to bank charges letter.
totally agree no such thing has happened. FSA rules on complaint handling do say 8 weeks in total but that is nothing to do with charges issues and unlawful charges.
Natwest say OFT gives them 6-8wks to respond to bank charges letter.
say OFT gives them 6-8wks to respond to bank charges letter. Hi Everyone,
Reply With Quote
