Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I commited a speeding offence whilst driving a hire car in Scotland which I admit is my fault entirely and will pay the fine/accept the penalty points accordingly but the car hire company have sent me an invoice for £31.73 as an Administration charge for simply passing my details to the police so that they could issue the fixed penalty notice and have notified me that they will debit my credit card.
1. Can they do this?
2. Is there a template on this site that I could use to object to this charge?
Yes they can. The hire agreement will have a section explaining that if requested by lawful authorities they will disclose your details, however this will be you as the HIRER, not necessarily the driver (although if you didn't pay for anyone else to be authorised, it makes this difficult). However the cost of providing this information will be met by the hirer, and Car Hire firms do seem to get away with charging any amount at any time they choose, whether you specifically agree or not. (Again, the contract may cover this situation that you agree to post-hire charges.
You could challenge that the fee of £31.73 is unreasonably high for the effort involved, and that you did not specifically agree to this amount, although you do not object to a fee to cover their reasonable costs in complying with police requests.
Ask them for a Breakdown of the costs, and advise them if it is found that this fee is being used as a penalty, you reserve the right to reclaim the cost as billed.
Hire Car admin charge
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