Mrs THFC4EVER v NatWest Bank ** WON **

**THFC4EVER** · 26th February 2007 01:47

Hi,

After reading lots on this site, I decided to start the process of reclaiming charges on my Natwest icon

current account. Here is where I'm up to:

02/02/2007 Sent "Preliminary Approach For Repayment" letter

19/02/2007 Sent "Bank - letter before action icon

" letter

Similar Threads:

NATTIE · 26th February 2007 21:24

keep us update on your progress. one week left. Did you include a schedule of charges?

**THFC4EVER** · 26th February 2007 21:47

Nattie - will do. I did include a schedule of charges with both of the letters thanks

NATTIE · 26th February 2007 21:51

one week left and the clock is ticking

**THFC4EVER** · 28th February 2007 15:40

28/02/2007 They sent a stalling letter saying "...will be contacting shortly regarding this matter."

**THFC4EVER** · 21st March 2007 04:00

03/03/2007 They sent a letter which was a 100% offer with conditions, and three leaflets about fees, T&Cs, and complaints

05/03/2007 We sent "Rejection of Settlement Offer (conditions attached) Letter" letter

**hedgey06** · 21st March 2007 17:25

Originally Posted by THFC4EVER

03/03/2007 They sent a letter which was a 100% offer with conditions, and three leaflets about fees, T&Cs, and complaints

05/03/2007 We sent "Rejection of Settlement Offer (conditions attached) Letter" letter

Have you accepted the full refund of charges offer but just rejected the conditions attached ??????

**THFC4EVER** · 21st March 2007 18:31

Hedgey06,

Yes - I used the letter templates from this site which said:

"For the avoidance of doubt, I wish to stress that I do not accept your offer under the terms stated in your letter. I request, once again, that you return to me all charges imposed on this account, totalling £XXX.XX, and without further conditions of acceptance being attached."

**THFC4EVER** · 30th March 2007 11:59

23/03/2007 We began a claim via MCOL, and sent a schedule of charges to the court

27/03/2007 They filed an "Acknowledgement of Service" with the court

**PPMAN159** · 30th March 2007 12:09

Your case mirrors my own-Nat West acknowledged my claim on MCOL on 29th March and as such have until 27th April to either defend or pay.

From what I have read elsewhere they usually pay up before the deadline date so we both need to sit and wait for the next develoments.

Keep us informed.

**THFC4EVER** · 19th April 2007 02:37

PPMAN159,

Nothing as yet from Natwest icon

for us. How about you?

**PPMAN159** · 19th April 2007 07:30

Nothing received as at last night.

What I am in the process of doing is sending a letter to Cobbetts as follows:-

Re XXXXXX v National Westminster Bank
Account number XXXXXXXX Claim 7QZ 37097 Filed via MCOL XX/XX/XXXX
It has come to my attention that as of XX/XX/XXXX that an allocation questionnaire icon

may not be required in this case.
I am mindful that the vast majority of claims with which you are currently dealing and in order to more speedily resolve this matter, I am willing to accept the sum of £xxxx. I do not agree to waive my rights in respect of any other actions, nor do I agree to a clause of confidentiality.
I hope to hear from you very soon so that a reasonable conclusion to this claim might be achieved. I am sure that the courts would approve of our settling this matter in a timely manner and without their further intervention.
For your records I enclose another copy of my schedule of charges. And I look forward to hearing from you.
It may not have any effect but I do not see what harm it will do.

**Parkvale** · 19th April 2007 08:09

Looks good ppman

**PPMAN159** · 19th April 2007 08:24

Its worth a try-the worts they can say is no and if they refuse then I always have the MCOL claim to fall back on

**Parkvale** · 19th April 2007 08:26

Every angle is worth a try pp.If you are happy with it . Then onwards and upwards. Good luck.

NATTIE · 19th April 2007 17:42

PPman you have just posted your full name on the thread can you edit it out.

**PPMAN159** · 20th April 2007 07:17

Oops!

Name deleted-thanks Nattie

**THFC4EVER** · 25th April 2007 19:13

19/04/2007 They sent a letter which misspelled icon

our surname, contained unacceptable terms and conditions and missed off the daily interest icon

. They also enclosed a cheque which had a misspelled surname which rendered it invalid!

19/04/2007 We phoned to inform them of their errors, and they said they'd resend the letter and cheque a.s.a.p. including the daily interest

20/04/2007 They sent us a 100% offer but that referenced the unacceptable terms of their previous letter. They also included their 100% cheque

20/04/2007 They phoned and we informed them of the unacceptable terms, and they said they'd resend the letter a.s.a.p. without the unacceptable terms

25/04/2007 They sent us a 100% offer without the unacceptable terms of their previous letter

NATTIE · 26th April 2007 18:49

does that mean, congratulations? (everyone missed it i think)

**THFC4EVER** · 2nd May 2007 18:26

02/05/2007 We checked and their cheque had cleared into our account. This is now over. We won

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