Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    hepburn07 Novitiate

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    Default Hepburn07 vs Natwest Bank (£420ish)**WON**

    This is the first of what might be 9 claims I'm submitting. Between my husband and myself we've been tarting around between cards (unsuccessfully given the charges we've copped).

    I have to start somewhere, and Natwesticon is the place I've chosen.

    I already had all the bank statements, so will be sending a Preliminary Letter recorded delivery on Monday 26/2/2007.

    Let's see what happens from here.



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  2. #2
    NATTIE
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Make sure you send a schedule of charges with the prelim and send it to Customer Relations Unit Borehamwodd. Welcome to the Natwesticon forum


  3. #3
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Thanks Nattie - have attached a schedule of charges, turns out I'm reclaiming £386.79, as I found a sneaky little part refund they had made when I'd called a long time ago.
    I've found the Freepost Customer Services address on their website (Natwesticon Customer Relations
    FREEPOST NAT12685
    BOREHAMWOOD
    WD6 1BR)
    But I was intending sending recorded delivery, can I send recorded to a Freepost? or is there an alternate address?
    Cheers!


  4. #4
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    can I send recorded to a Freepost?
    No same address minus the Freepost Line.


  5. #5
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Thanks Michael - You're a star, and after I posted I noticed you'd previously posted a Natwesticon address on Missgiggle's thread - so I'll use that one.
    Ta x


  6. #6
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Day 1 - Preliminary Letter sent recorded delivery. Will be back in 14 days or so ....


  7. #7
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    No response so far - so lbaicon (plus duplicate schedule of charges) goes in the post, recorded delivery Monday morning.
    Bring it on ....



  8. #8
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Go for it Hepburn - best of luck!!! (though don't think you'll need it - they'll pay up!!)


  9. #9
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Well the deadline for my lbaicon has passed, so now it's on to starting a court claim. Will do a little more reading of what to do next so I don't mess anything up.



  10. #10
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    See here:
    Getting MCOL Right


  11. #11
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    oh brilliant! just what i was looking for.
    Thanks Mr Browne
    Jx


  12. #12
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    YAY, just when I thought I was going to have to find the money for a court claim, today I received a lovely letter from Mr Higley offering me a full refund of all I've asked. He wants to debit it directly to the account (but it's closed), so I'm going to ask him to either send a cheque or debit it to another Natwesticon account I have. (I really don't have anything against the lovely Natwest people)
    And amazingly the next letter I opened was a letter from Barclaysicon offering me all my fees back from them too (nearly £500). So all in all a great day and my shout at the pub.

    Thank you to all who've kept me going, I'll be making my donationicon as soon as the funds clear.
    Jx


  13. #13
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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Hurray............. CONGRATULATIONS............. enjoy every penny of it Hepburn!!!!


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    Thumbs up Re: Hepburn07 vs Natwest Bank (£420ish)

    well done hepburn, nice turnaround nat west they seems to be getting quicker,


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    Default Re: Hepburn07 vs Natwest Bank (£420ish)

    Congratulations!!!!!!!!!



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