Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
This is the first of what might be 9 claims I'm submitting. Between my husband and myself we've been tarting around between cards (unsuccessfully given the charges we've copped).
I have to start somewhere, and Natwest is the place I've chosen.
I already had all the bank statements, so will be sending a Preliminary Letter recorded delivery on Monday 26/2/2007.
Thanks Nattie - have attached a schedule of charges, turns out I'm reclaiming £386.79, as I found a sneaky little part refund they had made when I'd called a long time ago.
I've found the Freepost Customer Services address on their website (Natwest Customer Relations
FREEPOST NAT12685
BOREHAMWOOD
WD6 1BR)
But I was intending sending recorded delivery, can I send recorded to a Freepost? or is there an alternate address?
Cheers!
Thanks Michael - You're a star, and after I posted I noticed you'd previously posted a Natwest address on Missgiggle's thread - so I'll use that one.
Ta x
Well the deadline for my lba has passed, so now it's on to starting a court claim. Will do a little more reading of what to do next so I don't mess anything up.
YAY, just when I thought I was going to have to find the money for a court claim, today I received a lovely letter from Mr Higley offering me a full refund of all I've asked. He wants to debit it directly to the account (but it's closed), so I'm going to ask him to either send a cheque or debit it to another Natwest account I have. (I really don't have anything against the lovely Natwest people)
And amazingly the next letter I opened was a letter from Barclays offering me all my fees back from them too (nearly £500). So all in all a great day and my shout at the pub.
Thank you to all who've kept me going, I'll be making my donation as soon as the funds clear.
Jx