Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Jetspark v Natwest **WON**

    Hi all, have been addicted to this site now for about 2 weeks but as yet have not had the courage to get the ball rolling. Delivery of final statements this morning - no getting out of it now!! Is my first step to do the spreadsheet to send with my first letter or do i send the letter on its own first? Its actually the spreadsheet thats putting me off, do i really need to do one? Thanks for any advice on this X

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  2. #2
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    Default Re: Ready 2 go now!!!

    Use the Simple S/S here:

    http://www.consumeractiongroup.co.uk...eadsheets.html
    and visual guide here:
    http://www.consumeractiongroup.co.uk...html#post50088

    Overwrite the existing examples type of charge, amount and date.

    The days since and 8% will be calculated automatically

    Save it (for use later at court), then delete/hide the last 2 columns (8% bits) and print out as your schedule of charges.


  3. #3
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    Default Re: Ready 2 go now!!!

    Thx for that, also a bit nervous cos the amount i'm claiming is over the 5K small claims amount but having just read the newsletter that said Natwesticon seem to be settling very quickly now, is that only for small amounts?


  4. #4
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    Default Re: Ready 2 go now!!!

    Fast track is not necessarily something to be frightened of. Yes, there is the risk of up to £750 costs if you lose, but there is Standard Disclosure, whereby the bank would be forced to reveal a braekdown of their costs, so they tend to settle rather sharpish


  5. #5
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    Default Re: Ready 2 go now!!!

    I already had all my statements bar 4 month in 2001 so havent actually had to "request" 6 yearsicon worth of statements, should i be writing to ask them for "list of charges" or do i go with the ones i have highlighted on my statements already and fill them in on the letter? I am totally confused with the interesticon bit, have been reading and reading up on this but its just not sinking in . Maths was never my strong point! What happens if i get all my figures wrong, do they check everything? I am really concerned that i will come across as not knowing what i'm doing if they discover and error Hellllpppp


  6. #6
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    Default Re: Ready 2 go now!!!

    OK had a look at the advanced spreadsheet and this seems to be the one i need, will give it a go, wish me luck


  7. #7
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    Default Re: Ready 2 go now!!!

    should i be writing to ask them for "list of charges"
    Up to you. If you do, you can always amend your claimicon at any time right up to filing
    I am totally confused with the interest bit,
    There are 2 instances of interest you can claim:

    1.When you go overdrawn the bank will charge you interest, perfectly lawfully.

    However, if part of your overdrafticon is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

    Vampiress has a spreadsheet, (the advanced one), in the bank templates libraryicon, which attempts to calculate this

    It's quite complex and unless your claim is large may not amount to that much, so for simplicity's sake, some people don't bother

    This is the interest referred to in the preliminary and lbaicon letters.

    2. Section 69 8% interest on your claim, but only when you submit a claim at court. Don't add this interest before moneyclaim
    I am really concerned that i will come across as not knowing what i'm doing
    STEP-BY-STEP INSTRUCTIONS
    http://www.consumeractiongroup.c o....tructions.html


  8. #8
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    Default Re: Ready 2 go now!!!

    Brilliant that makes good sense to me. At the moment i am having trouble saving the spreadsheet to my desktop so i can fill it in in stages, having never used exel am finding this bit tricky, any shortcut copy/past buttons i can use? Thanks for all your help so far Michael, i am sure i will be up to the wee hours inputting my figures but at least it will be done without the interference of children wanting to use the computer.


  9. #9
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    Question Re: Ready 2 go now!!!

    Hi,

    I am waiting for my Abbeyicon national statements for the past six years I have from November 2005 to present. They were requested on 6th February, and have today received a letter wish the following;

    "Dear Miss Jones
    Thank you for your recent enquiry, requesting information onyour bank account. I also acknowledge receipt of your £10-00 fee.
    I confirm that arrangements have been made for the information you have requested to be sent to you. The transactional information remaining on our systems, normally covering the last fourteen months, will be sent out in the form of individual duplicate statements. You should receive these within five to seven working days of the date of this letter.

    Any previous trnsactions have been archived onto microfiche and it is not possible to provide you with a computer print out of this infomation. However, we have made arrangements to send you a list of archived transactions between 2001 and 2005, under separate cover.

    With regards to any 'manual interventions' that may have been made on the account. We consider 'manual intervention' to mean an action this is not automatic or computer-driven. Not all manual interventions are recorded, for example if a member of staff looks at a paper document relating to an account, a record is not always required. Similarly some interventions may relate to work carried out by a department rather than individuals where no central record of activity is kept because this is not the kind of information we need, or more importantly, that a customer would usually request.

    if you have any questions please call us on the above number."

    Has anyone else had this letter? Is it basically telling me that it will not show all the charges I have incurred?

    Please, if anyone can advise me what I should do, please get in touch.
    Thanks,
    Lisa.


  10. #10
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    Default Re: Ready 2 go now!!!

    Quote Originally Posted by Jetspark View Post
    Hi all, have been addicted to this site now for about 2 weeks but as yet have not had the courage to get the ball rolling. Delivery of final statements this morning - no getting out of it now!! Is my first step to do the spreadsheet to send with my first letter or do i send the letter on its own first? Its actually the spreadsheet thats putting me off, do i really need to do one? Thanks for any advice on this X
    Hi, I have just sent off my first letter to the Halifaxicon for £614-00. I photocopied all my statements and highlighted all the charges I have incurred, rather then do a spreadsheet. A friend of mine did the same and she has just been paid out.
    Good luck.


  11. #11
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    Default Re: Ready 2 go now!!!

    Hi, thanks for that, think i will sleep on it and decide which option to go for in the morning, dont think i will go for the interest anyway now, it all sounds a bit too complicated to work out, but my claim will still be just over 5K which will clear the overdrafticon


  12. #12
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    Default Re: Ready 2 go now!!!

    Can anyone tell me if i should be starting a new threadicon in the Natwesticon bit coz ideally thats where i'd like to be and do i just do "new thread" when i'm in natwest? Ta very much


  13. #13
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    Default Re: Ready 2 go now!!!

    Yes, Jetspark.

    Just start your own thread, there are plenty of people in the same boat as you willing to help you out.

    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
    Help keep it up and active, helping people like you.


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  14. #14
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    Default Ready 2 go now!!!

    Hi all, just about to spend most of today slogging my way through my spreadsheet. Determined to start and finish today so i can send off tomorrow


  15. #15
    NATTIE
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    Default Re: Ready 2 go now!!!

    Welcome to the Natwesticon forum and good luck


  16. #16
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    Default Re: Ready 2 go now!!!

    thanks, am midway thru my spreadsheet now, going much quicker than i thought. I am not including overdrafticon interest as it takes me way above the small claims limit so i will see what i come out with at the end, still mite be above


  17. #17
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    Default Re: Ready 2 go now!!!

    I have now finished entering details on my spreadsheet but unfortunately i needed more rows!!! I seemed to have slightly messed up s/s. Rows 118-146 have not been calculated in any column, can anyone help me please?


  18. #18
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    Default Re: Ready 2 go now!!!

    Am I being TOTALLY thick or what? Can someone please check that i have a thread in the Natwesticon forum cos i seem to be replying to myself . I presumed i just did reply and everyone saw my question, obviously not do i start new thread for different subject?


  19. #19
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    Default Re: Ready 2 go now!!!

    If you are using excel, assuming the spreadsheet is protected, unprotect it, then copy the formula from one of the cells that is working properly and paste it into the cells where it isn't calculating. You can paste it into multiple cells by highlighting the batch from 118-146.


  20. #20
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    Default Re: Ready 2 go now!!!

    Thank i will try that, if not i will ask my 11 year old daughter



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE