Nuno21uk v Barclaycard

**Nuno21uk** · 3rd January 2007 16:12

Hi,

Iam new to the site and was looking for some assistance.

I have not been a customer of barclaycard since I left University 3 years ago and was wondering if you could help me with a few questions.

- Can i still make a claim even though Iam not a "customer/victim" anymore?
- Is the process for chasing a English based credit card any different for someone living in Scotlabd in terms of where the letter is initially sent?

Any help would be greatfully appreciared

Regards

Nuno

Similar Threads:

**cheddar** · 3rd January 2007 16:27

Hi please read the FAQs and self help material to know what you can you can/can't claim. You can claim for old/closed accounts, also have a look at the scottish forum here: http://www.consumeractiongroup.co.uk/forum/scotland/

**Nuno21uk** · 10th January 2007 20:21

Help,

I dont have a cheque book - will a postal order be accepted for my £10 fee?

Thanks

**Nuno21uk** · 24th February 2007 10:30

No responses?

Ive read elsewhere it can.

M

**buzby** · 24th February 2007 13:26

Yes - a PO is fine, make sure it has the Bank's Name as payee printed on it. Keep the Counterfoil, and await their response.

**Nuno21uk** · 24th February 2007 22:19

Cheers buzby.

Much appreciated.

Nuno

**Nuno21uk** · 25th February 2007 15:20

Whats the actual Banks full name - for the purposes of the PO?

**buzby** · 25th February 2007 15:27

Assuming it is Barclaycard, it would be Barclays icon

Bank Plc

**Nuno21uk** · 25th February 2007 15:50

Cheers Buzby thats the one

**MARTIN3030** · 25th February 2007 17:39

Posts moved here

**Nuno21uk** · 9th March 2007 17:24

I phoned to ask they recieved okay.

The person said he couldnt possibly remember off the top of his head my letter (I know you cant - but do you not have computers for logging letters?).

I was told they were literally receiving thousands of letters each day and a site had been opened elsewhere (not Northampton) to help deal with the requests.

He said he would take my details and chase up the information for me.

I await the response.

Nuno

**Nuno21uk** · 12th March 2007 17:30

Got another phonecall this morning.

They say (despite me having a signed reciept from Royal mail) that they didnt received a letter from me.

Lady (very nice/helpful) said to give it another 7 days then speak to her again directly. She would then try to get them out as a matter of urgency.

40 days clock is still ticking.

**Nuno21uk** · 17th March 2007 12:58

Received another call asking me to send another letter

They definately dont have the original

DELAY DELAY DELAY

Mumofthreeboys · 17th March 2007 13:01

I would prompt them along with one of these letters http://www.consumeractiongroup.co.uk...n-act-non.html

**Nuno21uk** · 18th March 2007 19:45

I have a direct contact at Barclays icon

and she seems a nice lady.

I will give her the benefit of the doubt on this one and send my letter to her again.

Nuno

**Advoc8** · 18th March 2007 20:05

I will give her the benefit of the doubt on this one and send my letter to her again.

When was the last time a bank gave you the benefit of the doubt? To avoid more hassles later I'd stick in one of the non-compliance letters linked to in post #14.

You've proof they received the letter, you shouldn't have to wait because of their inability to keep your letter safe.

**Nuno21uk** · 20th March 2007 19:40

Got a letter back from Barclays icon

saying they couldnt find anything on record about my account with them.

I had a Barclaycard just over 3 years ago with them and they say they have nothing on file and it could have been deleted.

I dont have any an Account number or anything am I STUMPED??? OR HAVE I GOT ANY OTHER OPTIONS??

**Nuno21uk** · 20th March 2007 20:06

Any help would be greatfully appreciated guys

**Advoc8** · 20th March 2007 20:52

Hmm. Not sure where you go with this one. Did you send them all previous addresses, date of opening/closing the account, date of birth and anything else that they might have used to locate the details?

**Nuno21uk** · 20th March 2007 23:46

Yes I did.

Thread: Nuno21uk v Barclaycard

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