Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    STAR2544 Novitiate

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    Default Phonecall to Customer relations

    Hi all, Just spoke to Customer relations and have been advised that they will be dealing with my account in 8 weeks.
    I advised them That I will be issuing Court procedding with them on Monday and left a Contact number for them to contact me on.

    Any more advice would be grateful.

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  2. #2
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    Default Re: Phonecall to Customer relations

    Hi Star,
    Can you please try to stick to 1 thread as it is very hard to keep up with how far you have got, and what has happened so far.
    So did you send the lbaicon 14 days ago?

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  3. #3
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    Default Re: Phonecall to Customer relations

    Just stick to your timeline, Star, that's the only advice I can offer.you right now. Don't let them fob you off with this "8 weeks" nonsense!!


  4. #4
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    Default Re: Phonecall to Customer relations

    I did the same to avoid court action, but they never did get back to me. I would just go ahead with the court claim.


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    Default Re: Phonecall to Customer relations

    I will be starting Court proceddings on Monday, unless I get a phonecall today of Course.
    Is it best to do it on MC website or go to the court and get the papers?


  6. #6
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    Default Re: Phonecall to Customer relations

    Mcol is more convenient, but by doing N1 the court will look over you papers and do everything else for you. Like sending the papers where they need to go.

    But because of my situation i would advise that you call the local court first and ask if they have a backlog of work.

    But either way is good as its a step closer to getting your money,
    But dont wait the 8 weeks, thats just them stalling. You know your time table, You are in the right here, not them.

    Keep us updated on how you get on........

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    Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE