Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Mama Bear Vs RBS

    Hi guys,
    only had my account with RBSicon since October, but already theyve charged me £258 !!

    £38 for an unpaid item!! - the item was only £21.03 !!!

    anyways, got another claim in progress with Barclaysicon at the mo, theyve had the lbaicon, we're on countdown til i file with MCOL... thought i might as well get my money back from RBS too!

    Similar Threads:
    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  2. #2
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    Default Re: Mama Bear Vs RBS

    Good Luck! The same has happened to my 18 year old daughter, she's got approx £400+ charges and she can't get it into her head why the Halifaxicon have done this to her, she thought they were there to help her!! Bless.. I've protected her too much I think.... needless to say I'm starting on her account now I've sorted mine with RBSicon... Stick with it winning is a lovely feeling!

    RBS - Settled in full -3k

  3. #3
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    Default Re: Mama Bear Vs RBS

    do RBSicon pay out pretty quickly then? its ironic - i actually set up this account as my parachute accounticon in case Barclaysicon get shirty and close my account! now this!

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  4. #4
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    Default Re: Mama Bear Vs RBS

    Nightmare! RBSicon seem to pay out the lesser amounts before MCOL stage, but things are changing all the time, read up on a few threads to get a feel for it. I was paid out after a court date of 30 May was set! But mine was for £3k. Took from October to yesterday all in all.

    RBS - Settled in full -3k

  5. #5
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    Default Re: Mama Bear Vs RBS

    hmm... what to do, what to do..?
    i dont suppose theres any point in worrying, what will be, will be.
    HOWEVER
    its nice to know that all these years that I have been tellinh my mum that the bank are [problem]ming me (i'm referring to the £2k that i'm claiming back from Barclaysicon) and she just said that it wasnt the bank, it was the fact that i was just crappy with money...
    I WAS RIGHT !!!! HA HA HA IN YOUR FACE MUM !!!
    no, seriously though, it just gets you thinking - how many charges has my mum encountered without even thinking to question it? *shudder* doesnt bear thinking about

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  6. #6
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    Default Re: Mama Bear Vs RBS

    quick update, my prelim letter was delivered on monday to edinburgh... as yet no response. they have 8 days (until the 9th) before I send my lbaicon...

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  7. #7
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    Default Re: Mama Bear Vs RBS

    morning everyone, just thought I'd let you know that over the weekend I received a letter offering FULL settlement of my account with NO CONDITIONS!!
    will let you know when monies recd so that the Mods can do their thing and move my thread.

    (Still going with Barclaysicon though...3 days till I file with MCOL)

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  8. #8
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    Default Re: Mama Bear Vs RBS

    Hiya Mama Bear,

    They must of had a payout day on Friday as i got mine this morning!

    Well done!

    19/02: S.A.R - (Subject Access Request) sent to A & L
    20/02 S.A.R - (Subject Access Request) sent to HBoS
    20/02 SAR sent to Capital One
    21/02 Prem letter sent to RBS for £304

  9. #9
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    Default Re: Mama Bear Vs RBS

    i wonder if Barclaysicon will ever pay out....
    do you know how to change your signatureicon?

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  10. #10
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    Default Re: Mama Bear Vs RBS

    I'm in the same boat as A & L, that one will be in the region of £5k when they finally get roound to sending out my SARicon!
    To change signiture click on the bit that says Private messages at the top of the screen, you'll then see the options available!

    19/02: S.A.R - (Subject Access Request) sent to A & L
    20/02 S.A.R - (Subject Access Request) sent to HBoS
    20/02 SAR sent to Capital One
    21/02 Prem letter sent to RBS for £304

  11. #11
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    Default Re: Mama Bear Vs RBS

    i know, but where abouts is it after youve clicked Private Messages - I've looked everywhere for it!

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  12. #12
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    Default Re: Mama Bear Vs RBS

    Mmm...i just looked too, can't see it. Sorry!

    19/02: S.A.R - (Subject Access Request) sent to A & L
    20/02 S.A.R - (Subject Access Request) sent to HBoS
    20/02 SAR sent to Capital One
    21/02 Prem letter sent to RBS for £304

  13. #13
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    Default Re: Mama Bear Vs RBS

    Good news! Congrats!

    As for changing signatureicon, at top click User CP, then options down left hand side there is EDIT SIGNATURE

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  14. #14
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    Default Re: Mama Bear Vs RBS

    hmm.. looks like im going to have to start claim #2 with RBSicon.... since my original claim only included charges up to 22nd feb, and since that date, theyve charged me another £45.78...its only a small amount, but hey, its the principal of things! do you guys think that I should wait until I have the settlement money in my account before I start #2 or should I send my prelim letter now anyway...

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  15. #15
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    Default Re: Mama Bear Vs RBS

    Wait, yes. Once it's been paid, it might be worth your while sending a simple letter to them requesting refund the 45 quid given that you have succesfully claimed x amount and that it would be in everyone's interesticon (time and money) for them to refund this rather than go through the whole process again.

    Might get resolved a lot quicker that way.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  16. #16
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    Default Re: Mama Bear Vs RBS

    Quote Originally Posted by Mama Bear View Post
    morning everyone, just thought I'd let you know that over the weekend I received a letter offering FULL settlement of my account with NO CONDITIONS!!
    will let you know when monies recd so that the Mods can do their thing and move my thread.

    (Still going with Barclaysicon though...3 days till I file with MCOL)
    Did you include a full spreadsheet of charges with this, or did you just send a total and request that?

    Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

    TheDean Vs Telewest - 27/10 SB's big letter sent.

  17. #17
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    Default Re: Mama Bear Vs RBS

    sent them the soc with the prelim letter. didnt include any interesticon though on either the soc or the prelim letter.

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  18. #18
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    Default Re: Mama Bear Vs RBS

    DA DA !!!!!!!!!!!!!! Just checked my bank.... £258.00 'inter-branch payment' paid in this morning!!
    MODS, feel free to move me to the *WON* pile, and add me to your statistics!
    thanks everyone, just need Barclaysicon to do the same and I'll be a happy woman!
    p.s... I wonder if I should now send them lbaicon #2 for the subsequest £45 in charges?

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?

  19. #19
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    Default Re: Mama Bear Vs RBS

    Nice one.

    You need to add yourself to the statistics - very top of the page RIGHT up the top is a link Bank Charges Survey.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

  20. #20
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    Default Re: Mama Bear Vs RBS

    found it... have put my £258's worth in (sounds better than tuppence doesnt it!?)
    will be making a donationicon v shortly (need to pay for my MOT first, then will be donating to the site)
    do you think i should just call RBSicon for the extra £45 or actually send them a prelim letter (#2)?

    08/02/07-Prelim letter & SOC sent to Barclays
    22/02/07-LBA & updated SOC sent to Barclays
    23/02/07-Prelim letter and SOC sent to RBS
    05/03/07-Offer letter recd from RBS - full settlement, no conditions. Accepted
    08/03/07-Paid in full from RBS
    12/03/07-Offer from Barclays - less than 1/3 of the full amount, rejection letter sent with updated SOC
    26/03/07-Claim #2 against RBS...Prelim letter and SOC sent (same account, more charges since settling last claim!)
    18/05/07- recfd offer from RBS for full amount claimed, accepted!
    25/0507-recd offer from barclays for full amount!!!! yippee!!! acceptance sent
    26/0507-recd letter from barclays saying that they have closed my account???? help!?


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE