Nationwideappear still determined to close accounts of people who complain about their charges.
This is despite the fact they they were specifically mentioned on the BBC Watchdog programme and were portrayed as bullies (along with the others).
More intriguingly, these account closures are set to go ahead despite the fact that the incoming Chief of Nationwide Graham Beale stated only a few days ago that penalties were unfair and should not be the means by which Free Bankingis funded.
Beale is an accountant and he will have an intimate knowledge of the costs of customer transgressions. This is a man will know the truth of the situation and will be fully aware of the unlawfulness of the charges.
Clearly Beale who has not even started his job yet is out of touch with practice on the ground at the Nationwide. I wonder if he is aware that a Nationwide spokesman told BBC radio 4 that people who incurred penalties are serial abusers of their accounts.
Of course, we all know the truth which is that it is the banks which are the serial abusers of the accounts and now it looks as if they intend to become serial abusers of the Banking Codejust as they have been serial abusers of the courts service for over a year and not to mention the fact they they are serial abusers of the trust which has been reposed in them by millions of their customers for many years.
Even by the grossest serial abuse standards the bank's serial abuse of their customers' accounts is conducted on a Holocaust scale and 6 million people is probably a fair estimate of how many customers have been affected.
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