Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    rosielion Novitiate

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    Cool Hi all. Up against LTSB! correct claim address

    Hello, what a fantastic helpful and friendly site this is and thanks to you all for posting so much information and support.

    Before I ask for help, I 'd like to off a little help. I have just recieved my six years statements from LTSB, the correct address to write to is;-
    Lloydsicon TSB plc, COPY STATEMENT UNIT, 10 SWALLOW ST. SWALLOW HOUSE. BIRMINGHAM, B1 ZLT... Tele. 0121 633 5476
    When I called them to chase them up (previously having rang various departments!), the lady could tell me immediately when they recieved my letter and how far along they were with dealing with my request. My statements arrived on the 40th day exactly! The have a whole department dealing with this now!

    As a new-member I have to admit to being a bit bogged down with so much information, so if anyone could give me some easy guidance tips, thank you in advance.
    I have my six years statements for the two accounts I had with LTSB, I have high-lighted the relevant charges. Do I just send a letter to the Customer Serv Recovery Cen., with copies (or a summary) asking them to refund the amount?
    I understand about being able to claim only the interest on the excess charges, although I cannot work this out as I cannot differentiate between the account overdrafticon interest and the excess charges interest, but I would be happy with what I've highlighted so far.

    Thanks in advance, miss mind-boggled and well done to all those who have fought and won!

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  2. #2
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    happyolddog Informative happyolddog Informative happyolddog Informative happyolddog Informative happyolddog Informative

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    Default Re: Hi all. Up against LTSB! correct claim address

    Hi, Twig.
    Welcome to the forum.
    Please read these for inspiration.
    http://www.consumeractiongroup.co.uk...tsb-successes/

    Then via this link start your own thread.
    http://www.consumeractiongroup.co.uk...newthread&f=11
    All lloyds Tsb addresses are via this.
    http://www.consumeractiongroup.co.uk...ss-lloyds.html
    Please read these and use the template letters.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE