Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Wrote to Egg a couple of weeks ago asking them to reimberse the £60 that they took for a couple of overlimit charges and a late DD payment. It is a small amount but i thought it was worth persuing anyway partly to get back the £10 statement fee. They have since sent me two letters on the same day. The first was a nice freindly 'sorry you have had to complain' letter, the second was a not so freindly 'thanks for your letter but we are now going to threaten you with account closure and a bad credit record'. The second letter really irritated me. I tried to close my egg acount about 9 months ago. Since then it has been £8 in credit. Not only are they threatening me but they obviously don't even look at account properly! lba will be sent tommorow. won't hold my breath for a quick resolution though.
ramouth v egg
a couple of weeks ago asking them to reimberse the £60 that they took for a couple of overlimit charges and a late DD payment. It is a small amount but i thought it was worth persuing anyway partly to get back the £10 statement fee. They have since sent me two letters on the same day. The first was a nice freindly 'sorry you have had to complain' letter, the second was a not so freindly 'thanks for your letter but we are now going to threaten you with account closure and a bad credit record'. The second letter really irritated me. I tried to close my egg acount about 9 months ago. Since then it has been £8 in credit. Not only are they threatening me but they obviously don't even look at account properly! lba
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