Thread: Our claim with A&L

Hi everyone,

my partner has an account with A&L and we've been going through the motions to claim back £900 worth of charges applied since 2002.

We've sent the initial letter, letter before action and on Friday we put through the moneyclaim. Just sitting tight now and wondering what the next step will be!

I found loads of pre 2000 statements the other day and it's amazing how little they charged then and what they charge now. You would think that as time goes by the charges would get less as they get better equipment to deal with it. Obviously not though!

Kirsty

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Just to update - A&L have acknowledged the claim after 2 days and have said they are intending to defend the case. From reading round this sounds fairly normal so not too worried yet - here's hoping that they'll settle before long.

I'd been away from home last week and didn't see this letter that they had sent me - it was well after my deadline for court action anyway which I'd done a couple of days before. Basically it was saying charges are in line etc etc but they awarded us £100 as a goodwill gesture.

Since I'd already done the moneyclaim and it's been acknowledged should I do anything about this letter? Or should I still sit tight as they obvioulsy know what my next step was?

Thanks in advance

Just ignore it; you're setting the timetable not them.

Received a cheque this morning for the full amount plus interest and the court costs. Really happy with all this - shall donate some money to the cause once the cheque gets cleared.

Thanks all for the website.

thanks - does seem pretty painless but was worried in case we would be the ones!! Have filled in the survey now - thanks for reminding me.

Well done, it seems a few people received cheques from A&L yesterday!

cheers,Paul