HSBCicon have piled up charges on my account by bouncing my managed loan payment.Even though i have told them when money would be put into my account,they would bounce it the day before.I phoned them up today and was told my account had been closed,i have had not been informed at all.No letters,nothing.I have just been told to go into my local branch,no information is being offered from telephone banking,so what the hell is it there for?.They can do what they like when they like.I am going to look into putting the managed loan on to a debt payment plan.Has anyone else had this happen or feel like there is a serious brake down of communication and lack of good consumer relations with hsbc these days?.

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